Shane Wildes
Shane Wildes at Secor Subaru
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Shane Wildes

Used Car Manager

Secor Subaru

501 Broad Street
New London, CT 06320

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4.6
28 Reviews

I have been in the auto industry for over 5 years now, spending the last 3 selling Subaru's. I take pride in making sure you get the best car for you and your needs. In my free time you will find me spending time with my kids or fishing.

Dealership Experience

4 yrs

Industry Experience

8 yrs, 9 mos

Languages Spoken

English English

4.6

28 Reviews

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28 Reviews of Shane Wildes

December 11, 2024

Dealership Rating
Employee Rating

Shane and Wayne were excellent, they took great care of my son. We were all so appreciative of the way they went above and beyond. More

by frank.a.soldato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wayne Carpenter

Dec 12, 2024

Secor Subaru responded

We're delighted to hear that Shane and Wayne provided such excellent service at Secor Subaru. It's wonderful knowing they went above and beyond for your family. Thank you for sharing this positive experience!

December 03, 2024

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Employee Rating

Poor customer service and lack of communication. Several issues with the paperwork came up after signing and issues with the car are still ongoing. No one responds to my attempts to discuss this. More

by robertlgilchrist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Austin Dube, Jessica Martin

Dec 11, 2024

Secor Subaru responded

Robert, thank you for reaching out. This isn't the experience we aim for and I apologize for any inconvenience caused. Please contact me at your earliest convenience so we can address these concerns directly. I look forward to hearing from you. Respectfully, Paul Holden - General Manager - (860) 442-3232

December 01, 2024

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Employee Rating

everyone in Secor Subaru was kind, polite and courteous, and gave me exactly what I needed More

by danmirles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Secor Subaru responded

Thank you for trusting the Secor Subaru team with your business! We appreciate your kind comments and hope we have the privilege of working with you again in the future!

November 08, 2024

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Was a wonderful experience. Especially first time buying a brand new car. 10/10 would recommend More

by Cestittle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Dube, David Pricone

Nov 11, 2024

Secor Subaru responded

Thank you for trusting Secor Subaru with your first new vehicle purchase! We're happy to hear our team made the experience a great one and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

October 23, 2024

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Employee Rating

Everyone was very knowledgeable, and friendly. Took very good care of me.great service from everyone More

by shadowwhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Dube, David Pricone

Oct 24, 2024

Secor Subaru responded

Thank you for the kind comments about our Secor Subaru team! We're grateful for your support and hope to see you again in the future!

June 06, 2024

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Employee Rating

Kyle and the dealership alwats are professional, willing to listen and answer questions as ybey discuss the plan for the car. He has an excellent rappor with the customers. More

by MARIA.MOULTHROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Secor Subaru responded

Maria, thank you for highlighting Kyle's professionalism and rapport with customers at Secor Subaru. We appreciate your feedback!

May 19, 2024

Dealership Rating
Employee Rating

Very friendly, helpful and accommodating service. Made my experience easy. Would/will choose them again. More

by SAUNG37
Recommend Dealer
Yes

Other Employees Tagged: David Pricone

May 20, 2024

Secor Subaru responded

We're glad to know you had a positive experience with us at Secor Subaru! We strive for friendly and accommodating service. Looking forward to serving you again in the future!

May 18, 2024

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Employee Rating

Great dealership and great staff. Both David and Austin were very helpful and did not get frustrated in the slightest when we asked a million questions because this was mine and my hu More

by lyonskeighla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Secor Subaru responded

We're glad to know that our team at Secor Subaru was able to provide you with a positive car buying experience. It's important for us that all your questions are answered and you feel comfortable with your purchase. Thanks for choosing us!

May 08, 2024

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Employee Rating

This was the easiest, most pleasant car buying experience I have had. Everyone was helpful and knowledgeable . Larry was the best! More

by catherinetylr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2024

Secor Subaru responded

We're delighted to know that you had a pleasant car buying experience with us at Secor Subaru! Larry and the rest of our team always strive to provide helpful and knowledgeable service. Thanks for your kind words!

May 08, 2024

Dealership Rating
Employee Rating

They sales people were knowledgeable, the manager was easy to work with in negotiating a price and the finance department quickly got our load approved for a very good rate. More

by alangreenb0211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Dube, David Pricone , Sarah Connolly

May 09, 2024

Secor Subaru responded

We're glad to know you had a positive experience with our sales team and finance department at Secor Subaru. We strive for efficient, hassle-free service. Thanks for your review!

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