Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.9
45 Reviews
4.9

45 Reviews

Write a Review

45 Reviews of Shane Ralston

January 16, 2026

Dealership Rating
Employee Rating

I made it to the service Ctr and Cole was ready and available for my needs and being I’m a new Honda owner and he explained the codes and everything I needed to know about my new vehicle maintenance. More

by carolynsimsnaps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sidney Buckner

January 15, 2026

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Employee Rating

Fast and friendly very good customer service And fast service answered all my questions very professional will be back soon More

by SAMMSALI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 15, 2026

McLarty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 15, 2026

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Shane was very kind & helpful! He helped with an appointment time that was accidentally given wrong! More

by noble.brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

McLarty Honda responded

Thank you for choosing McLarty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 13, 2026

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Employee Rating

Courteous, friendly and thorough. Cole was excellent. I could not be more satisfied with my first dealership service experience in Arkansas. I will definitely be back. More

by julieahrend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Burroughs

Jan 13, 2026

McLarty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McLarty Honda, we look forward to having you as a valued customer for many years to come!

January 13, 2026

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Excellent customer service. .Very helpful and understanding. Staff is always helpful. Address my concerns promptly More

by tony_brown0522
Service Price Transparency
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Recommend Dealer
Yes
Jan 13, 2026

McLarty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McLarty Honda. We look forward to having you as one of our valued customers for many more years to come!

January 11, 2026

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Employee Rating

Quickly checked in and Cole went over the service that had been done to see if any other needed to be done. I appreciate the car you guys always take. More

by KELRICK01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole

Jan 11, 2026

McLarty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 10, 2026

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Employee Rating

Greeted, processed request all efficiently and in a friendly manner. He kept me informed periodically on the status and went over the inspection report in detail. More

by gmilburn5408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2026

McLarty Honda responded

Thanks for sharing your thoughts about your experience with McLarty Honda. We appreciate your business and hope to see you again soon!

January 09, 2026

Dealership Rating
Employee Rating

Cole Burroughs was very friendly, efficient, and professional. He is an asset to your service team. I am very particular about my cars and who services them. I was unsure about going to Little Rock More

by Mrs. Gibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Burroughs

Jan 09, 2026

McLarty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 08, 2026

Dealership Rating
Employee Rating

Staff is pleasant & professional; presents info for my decision.; wish you offered aSr citizens discount. More

by Allen Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

McLarty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 05, 2026

Dealership Rating
Employee Rating

They bend you over and give it to you raw on the interest rate I don't care if I didn't have to pay anything down its bunch of rip off type of stuff when you buy a truck for 20000 and have to pay fo More

by Bigrob7696
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 05, 2026

McLarty Honda responded

Thank you for your feedback. Financing terms—including interest rate, loan length, and total cost—are fully disclosed prior to purchase, and rates are set by the lender based on credit and term length, not the dealership. We’re happy to review the details or discuss other options if you’d like—please contact us directly.

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