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Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.7
60 Reviews
4.7

60 Reviews

Write a Review

60 Reviews of Shane Ralston

February 08, 2026

Dealership Rating
Employee Rating

The agent was nice but failed to tell me that I could get a tire balance that I requested, with the rotation for $35 also the service price was very high. More

by sandberg1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 09, 2026

McLarty Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 05, 2026

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Employee Rating

No issues or concerns. The tech was very attentive. Very nice young man. Very very professional. More

by leothreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2026

McLarty Honda responded

We’re glad to hear there were no issues or concerns. Shane was pleased to provide attentive and professional service on your Honda CR-V Hybrid. We look forward to assisting you again.

February 05, 2026

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Employee Rating

I think the fact that we bought 2 vehicles from this dealership and have ALL of the service for both done at McLarty speaks volumes. More

by JANISKHUEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samuel Rios

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Feb 05, 2026

McLarty Honda responded

It means a lot that you chose to purchase two Hondas and have our service team care for both vehicles. Shane and our technicians are honored by your continued trust. We look forward to supporting your driving needs for many miles ahead.

February 04, 2026

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Employee Rating

They do just ok. Is really all I care to comment on really just ok More

by hazenbb67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2026

McLarty Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 02, 2026

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Employee Rating

Contact person very helpful and knowledgeable and courteous. He went out of his way to give me some extra help on my questions and what my next steps should be on servicing my car. More

by CLARKJACQUELINE355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel

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Feb 02, 2026

McLarty Honda responded

It’s great to hear our team helped answer your questions and outline next steps for your Honda CR-V service. If anything else comes up, please feel free to reach out anytime.

January 31, 2026

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Employee Rating

Only Dealership I choose. . and recommend to my friends for service and deals the best More

by rectrezz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: London Walker, ReaJamé Bennett

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Jan 31, 2026

McLarty Honda responded

Thank you for choosing McLarty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 31, 2026

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Employee Rating

McLarty has good service and efficient staff who are always ready to help you out More

by Like dependable cars
Workmanship
Recommend Dealer
Yes
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Jan 31, 2026

McLarty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McLarty Honda!

January 29, 2026

Dealership Rating
Employee Rating

Dealership is great however I came in back in November asking them drive the car to hear the sound. They did NOT. January im back in paying 1800 for the same sound I asked them to listen to. More

by phillipsapril83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2026

McLarty Honda responded

April, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 23, 2026

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Employee Rating

Very good experience. On time and communicated well. Service manager was great. Word word word word. More

by brian cahalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

McLarty Honda responded

Thank you for choosing McLarty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 21, 2026

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Employee Rating

McLarty Honda Service Department experiences have been great. They always go over the things that need to be addressed now & in the future. More

by SBOWLIN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dashiell

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Jan 21, 2026

McLarty Honda responded

Thanks for sharing about your experience with McLarty Honda. We appreciate your business and hope to see you again soon!

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