Shane Lawson

Would not think of taking my cars to any other place to be serviced. They treat me and my wife like family. From the sales department to the service department and most of all the parts department. Won be serviced. They treat me and my wife like family. From the sales department to the service department and most of all the parts department. Wonderful place to do business with. More

by BIG"G" Verified Customer Verified Customer

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Unfortunately 1 star is the lowest option to leave. I purchased a 2017 CTS-V from these guys and was assured it was in all around great condition. I brought the car home in an enclosed trailer to Ohio I purchased a 2017 CTS-V from these guys and was assured it was in all around great condition. I brought the car home in an enclosed trailer to Ohio and within 100 miles of owning the vehicle, I had the check engine light come on. I called in and spoke with Shane, who told me not to worry as they would take good care of me. After taking the vehicle to a GM ase certified master tech, my mechanic explained to me that there was no way I caused the chronic, long term damage that was done. I then spoke with Joey the gm, who also made it sound like they were willing to help. Here's where it goes downhill and shady. They tell me they will get me a new motor at cost, but not contribute any assistance. They then proceed to tell me the price of the new motor will be $10,400 + tax. To find out actual cost is somewhere around $9300. On top of me buying a vehicle with long term engine damage, their idea of "helping" me is to gouge me out of $1100 more. They lay blame to me instead of help rectify the situation. They also said they couldn't sell me an extended warranty for the vehicle (another red flag). Honesty and integrity is few and far between these days and I'd avoid Andrew's Cadillac at all cost. They sold me a vehicle they won't stand behind. After spending $65,000 on a vehicle that broke immediately and offer no assistance, instead trying to capitalize off of my misfortune and make money off of me buying a new motor from them, is egregious. Buyer beware! More

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Josh was great to deal with. I never felt pressured at any time. The whole sales team bent over backwards to make our deal happen. We love our car and would recommend them highly I never felt pressured at any time. The whole sales team bent over backwards to make our deal happen. We love our car and would recommend them highly. More

by greg.foodman11 Verified Customer Verified Customer

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Andrews Cadillac is amazing! I needed a used Escalade so I went by the dealership and Josh Hatfield was so helpful! I told him what I was looking for and he worked really hard to I needed a used Escalade so I went by the dealership and Josh Hatfield was so helpful! I told him what I was looking for and he worked really hard to find exactly what I wanted. He truly worked magic! During the purchase process, I was very impressed by everyone I met at Andrews Cadillac and it was a wonderful experience. They are nice, trustworthy, happy, helpful people and I’m so thankful I went there so get what I needed! More

by NTURNER16 Verified Customer Verified Customer

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I saw an xt6 last March. I contacted Jenna but didn’t think I could afford the one I wanted. Last week (December) she contacted me w the exact car I wanted. She went above an I contacted Jenna but didn’t think I could afford the one I wanted. Last week (December) she contacted me w the exact car I wanted. She went above and beyond to make this happen and I put a deposit down 20 minutes later and picked it up a few days later. The absolute best car buying experience I’ve ever had in my life. From Jena to finance to service the whole experience was easier than I could have hoped for. I live in Nashville but will always buy and refer people to Andrews. Phenomenal service. Thank you so much. More

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Jenna was the most professional car salesperson we have ever dealt with. The dealership in total wad impressive. ever dealt with. The dealership in total wad impressive. More

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I recently visited Andrews Cadillac in Mount Juliet to check out a Lyriq. My salesman Brennan went above and beyond to answer all my questions. He was very transparent and explained the process step by st check out a Lyriq. My salesman Brennan went above and beyond to answer all my questions. He was very transparent and explained the process step by step making me feel comfortable. The dealership was very nice and their staff were great! This was my first purchase with Andrews but definitely won’t be my last! More

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Excellent Dealership. Gives Professional Service. Highly Recommended Sales Team very good to work with . The Service Department is top notch. Thank You Gives Professional Service. Highly Recommended Sales Team very good to work with . The Service Department is top notch. Thank You More

by anghdeck1 Verified Customer Verified Customer

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Outstanding staff, Outstanding facility and an outstanding LYRIQ! I am very happy with my experience. The building is beautiful and very clean. The only drawback was the hours it took to comple outstanding LYRIQ! I am very happy with my experience. The building is beautiful and very clean. The only drawback was the hours it took to complete the purchase. Joey had an emergency and he knows how much I dislike staying in the dealership all day. Jena was very professional and has a total understanding of the LYRIQ. Jena explained every option and bell and whistle. I was very excited and somehow I got home without a charger cable. I returned to the dealership on Saturday to pick up a cable. Everyone there knew I was coming and they treated Cyndi and I like royalty 🫅. Cyndi loves the vehicle too! Thank you Jena and all the staff at Mt Juliet. I would like that Blue Cadillac Hat! Have a great August and remainder months of 2024. Hey Joey did you get the Bread???? Ronnie Natale! More

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After a rough start, through no fault to anyone. David and Joey went above and beyond to make everything right. My wife is very happy with how it turned out, which makes me even happier. Thank yo David and Joey went above and beyond to make everything right. My wife is very happy with how it turned out, which makes me even happier. Thank you David and Joey for everything!! Will b seeing you again. More

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