Shane Lawson

I saw an xt6 last March. I contacted Jenna but didn’t think I could afford the one I wanted. Last week (December) she contacted me w the exact car I wanted. She went above an I contacted Jenna but didn’t think I could afford the one I wanted. Last week (December) she contacted me w the exact car I wanted. She went above and beyond to make this happen and I put a deposit down 20 minutes later and picked it up a few days later. The absolute best car buying experience I’ve ever had in my life. From Jena to finance to service the whole experience was easier than I could have hoped for. I live in Nashville but will always buy and refer people to Andrews. Phenomenal service. Thank you so much. More

Report | Print

Jenna was the most professional car salesperson we have ever dealt with. The dealership in total wad impressive. ever dealt with. The dealership in total wad impressive. More

Report | Print

I recently visited Andrews Cadillac in Mount Juliet to check out a Lyriq. My salesman Brennan went above and beyond to answer all my questions. He was very transparent and explained the process step by st check out a Lyriq. My salesman Brennan went above and beyond to answer all my questions. He was very transparent and explained the process step by step making me feel comfortable. The dealership was very nice and their staff were great! This was my first purchase with Andrews but definitely won’t be my last! More

Report | Print

I always have a great experience when I need my car serviced. Giorgio always treats me with the utmost respect. I feel that the whole dealership really cares about the customer experience and the hig serviced. Giorgio always treats me with the utmost respect. I feel that the whole dealership really cares about the customer experience and the highly talented service team ensures you are getting topnotch work on your vehicle to make sure you stay safe! I feel very fortunate to bring my car here for service. More

by kittybird Verified Customer Verified Customer

Report | Print

Excellent Dealership. Gives Professional Service. Highly Recommended Sales Team very good to work with . The Service Department is top notch. Thank You Gives Professional Service. Highly Recommended Sales Team very good to work with . The Service Department is top notch. Thank You More

by anghdeck1 Verified Customer Verified Customer

Report | Print

Outstanding staff, Outstanding facility and an outstanding LYRIQ! I am very happy with my experience. The building is beautiful and very clean. The only drawback was the hours it took to comple outstanding LYRIQ! I am very happy with my experience. The building is beautiful and very clean. The only drawback was the hours it took to complete the purchase. Joey had an emergency and he knows how much I dislike staying in the dealership all day. Jena was very professional and has a total understanding of the LYRIQ. Jena explained every option and bell and whistle. I was very excited and somehow I got home without a charger cable. I returned to the dealership on Saturday to pick up a cable. Everyone there knew I was coming and they treated Cyndi and I like royalty 🫅. Cyndi loves the vehicle too! Thank you Jena and all the staff at Mt Juliet. I would like that Blue Cadillac Hat! Have a great August and remainder months of 2024. Hey Joey did you get the Bread???? Ronnie Natale! More

Report | Print

After a rough start, through no fault to anyone. David and Joey went above and beyond to make everything right. My wife is very happy with how it turned out, which makes me even happier. Thank yo David and Joey went above and beyond to make everything right. My wife is very happy with how it turned out, which makes me even happier. Thank you David and Joey for everything!! Will b seeing you again. More

Report | Print

I had a very good experience purchasing a new car and trading in my old car. The sales staff, Jena and Shane, were very knowledgeable and helpful. All my questions were answered and additionally they of trading in my old car. The sales staff, Jena and Shane, were very knowledgeable and helpful. All my questions were answered and additionally they offered other information that I had not thought to ask. There was no pressure and no attempt to influence me to buy something that I did not want. Kenny was very detailed and patient explaining all the sales documents and optional services. Plus, having lived in the Nashville area for decades but only in Mt/Juliet for 7 years, I was so glad to have Andrews Cadillac open their dealership in Mt. Juliet. For me the convenience of a local dealer and service department is very important. More

Report | Print

The Mt Juliet Team was a pleasure to work. They each contributed significantly to making my new car buying experience a positive one! #Kenny #Shane #Jena They each contributed significantly to making my new car buying experience a positive one! #Kenny #Shane #Jena More

Report | Print

Jena was extremely helpful throughout the entire purchase process & made sure to stay in touch to answer any & all questions & keep me up to date with everything. I was in & out of the dealership in no time! process & made sure to stay in touch to answer any & all questions & keep me up to date with everything. I was in & out of the dealership in no time! Love my new Escalade! More

Report | Print