Giorgio Lanata

Called for service on my 2024 GMC Canyon. Giorgio was nice, accommodating and more than happy to help answer my questions. He made me feel comfortable that it would be repaired quickly but mo Giorgio was nice, accommodating and more than happy to help answer my questions. He made me feel comfortable that it would be repaired quickly but more important, correctly. Very happy with their process. More

by K. WILLIAMS Verified Customer Verified Customer

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I’ve always been treated with respect at Andrews Cadillac and my car was promptly tended to and returned in first class condition. and my car was promptly tended to and returned in first class condition. More

by BILLYHEAD Verified Customer Verified Customer

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Giorgio is one of the best service advisors I have ever used and I speak with so many across the US due to my shop. Cadillac should have him show others how a service advisor should be. Truly cares about used and I speak with so many across the US due to my shop. Cadillac should have him show others how a service advisor should be. Truly cares about his work! More

by cgarner6 Verified Customer Verified Customer

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Giorgio is always helpful in communication what is happening with my service every step of the way. happening with my service every step of the way. More

by ONLY1SWEETLOVE Verified Customer Verified Customer

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The representative was very helpful, process was quick and easy. Very much appreciate the transparency with vehicle inspection report and video. and easy. Very much appreciate the transparency with vehicle inspection report and video. More

by hrbobber Verified Customer Verified Customer

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My service representative was very knowledgeable and friendly. Scheduling service using the Cadillac app is easy and convenient. friendly. Scheduling service using the Cadillac app is easy and convenient. More

by deegiles6 Verified Customer Verified Customer

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Always great customer service from Giorgio! I have used this dealership since moving to TN and will continue! I have used this dealership since moving to TN and will continue! More

by LORIMCMORRAN Verified Customer Verified Customer

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I’m so happy to do business with this dealership. All of the guys in the service department go over and beyond to make sure that they satisfy their customers. I highly recommend the Mount Juliet deal All of the guys in the service department go over and beyond to make sure that they satisfy their customers. I highly recommend the Mount Juliet dealership. Robert, Tyler and Georgio are a fantastic team. More

by TSAVAGE817 Verified Customer Verified Customer

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Brought car in for a particular and specific problem. While it was in there, 5 other maintenance issues were flagged. I did as many as I could, trying to select highest priority. In the end, spending a l While it was in there, 5 other maintenance issues were flagged. I did as many as I could, trying to select highest priority. In the end, spending a lot more than planned. Left with a front headlight out (apparently undiscovered in the overview) AND the original problem not fixed. Took it back in for another day without the car and spent another $500+ to get the original problem solved. In addition to that, spent $1700 on items I did not take it in for. Not a good experience. More

by CHERI5 Verified Customer Verified Customer

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Excellent customer service and always able to work with my busy schedule. From day one I always felt like I was treated as family. my busy schedule. From day one I always felt like I was treated as family. More

by MD3 Verified Customer Verified Customer

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