Shai Nadav
Shai Nadav at Paul Conte Cadillac
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Shai Nadav

Service Manager

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

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4.6
241 Reviews

Dealership Experience

22 yrs

Languages Spoken

Hebrew Hebrew

4.6

241 Reviews

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241 Reviews of Shai Nadav

November 08, 2024

Dealership Rating
Employee Rating

I’ve been with Paul Conte for 15 years and have been extremely satisfied. Nelson Galeano has been easy to work with. I leased my last two cars from him. More

by FransCadillac
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

October 16, 2024

Dealership Rating
Employee Rating

Excellent care by the technicians of Paul Conte Service as usual. Parts though were delayed arriving at dealership. More

by barry.warren1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2024

Dealership Rating
Employee Rating

service as always is wonderful was in and out on time parts is great had part in stock and christine is great More

by TRISHA5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 14, 2024

Dealership Rating
Employee Rating

Very difficult to get loaner vehicles even if your vehicle needs immediatel work, last appointment,, I waited 4 weeks to get loaner vehicle More

by MARSTAYLTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Gimenez

October 10, 2024

Dealership Rating
Employee Rating

Great service Department fighting product issues that are not easy. They are kind and do whatever they can in bad circumstances. More

by Monty25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cusumano

October 02, 2024

Dealership Rating
Employee Rating

I have yet to be satisfied with any of the past dozen repairs requested from service department More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Gimenez

Oct 02, 2024

Paul Conte Cadillac responded

Thank you for your feedback. Could you please contact me? Shai Nadav Service Director 516.868.0530

October 02, 2024

Dealership Rating
Employee Rating

Always bring my Cadillac here for service. Friendly staff and great service. I would recommend Paul Conte every time! More

by Michaelferraro1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 02, 2024

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Employee Rating

I bought my 2020 Cadillac XT5 new at Paul Conte on Sunrise Highway. I have all of my service done at the dealership. I am very happy with Ryan as my service rep. I got to know Danny and John as well R More

by TFARRAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Giannini in Service, John Cusumano, Ryan Gimenez , Danielle at front desk

August 31, 2024

Dealership Rating
Employee Rating

Very Very xxxxxxxx service they took 4 month to fix my car i try to call them they ignore my call if any how they pick the call they make excuses to us, when we call they always tell us today tomorrow we More

by Gursewak singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 04, 2024

Paul Conte Cadillac responded

Thank you for your feedback. Thank you for your patience as well. Part delays for major component replacement can be very frustrating. I assure you that we did everything in our power to get your vehicle back to you as soon as possible.

August 27, 2024

Dealership Rating
Employee Rating

it is sad when you're having an issue with your Vehicle and the people who you rely on to fix the problem seem like you're of no importance. Not only did they charge me 700 dollars twice for what the mater More

by Ryanswish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 29, 2024

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue with the service you received. Could you please contact me? Shai Nadav Service Director 516.868.0530

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