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Shai Nadav
275 Reviews
Dealership Experience
22 yrs, 10 mos
Languages Spoken
Hebrew
275 Reviews
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275 Reviews of Shai Nadav
August 23, 2025
I recently (7/15/25) had an appointment with the service department, John Cusumano, specifically. John, true to his word (as usual), had me in and out, with a NYS Inspection, within 45 minutes. John has bee department, John Cusumano, specifically. John, true to his word (as usual), had me in and out, with a NYS Inspection, within 45 minutes. John has been consistently supportive during my 2-years of XT5 ownership. This time, I actually saw John provide a very kind moment to an elderly customer who was also there for service. John didn't realize I saw this touching interaction, and it seemed to me, this was an innate part of John's character and dedication to good customer service. I have been pleased with the Paul Conte dealership as a whole. It is personnel like John and the manager, Shai Nadav, that warrants this review! More
by LCLRRT
Verified CustomerOther Employees Tagged: John Cusumano
August 11, 2025
My car was in the shop 3 MONTHS WAITING FOR A PART ! This was unacceptable . The loaner car would not let me use my ez pass charging me inflated rates for tolls . Lastly my loaner car was repossessed This was unacceptable . The loaner car would not let me use my ez pass charging me inflated rates for tolls . Lastly my loaner car was repossessed WHILE I was on vacation leading me to believe it was stolen - not smart . More
by mhoschander
Other Employees Tagged: Christine Rudden, Frank Gioia, John Cusumano
August 06, 2025
I don’t have to write 15 words, I was Pleased with the Service, from the Start…..2019 . Keep up the great Service. Service, from the Start…..2019 . Keep up the great Service. More
by PAROLE772
Other Employees Tagged: Danny Giannini in Service, Christine Rudden, Frank Gioia, Timothy Hardway, John Cusumano, Nayeli Escamilla, Ryan Gimenez
July 23, 2025
Paul Conte has always been a great dealership through which to get our leased cars. We’ve been with them for 15 years. which to get our leased cars. We’ve been with them for 15 years. More
by TWINSSHANE
Other Employees Tagged: John Cusumano, Ryan Gimenez
June 18, 2025
Excellent service. Nelson worked hard to find the right lease deal that would fit our budget. Nelson worked hard to find the right lease deal that would fit our budget. More
by Dean
Other Employees Tagged: Danny Giannini in Service, Christine Rudden, Frank Gioia, Nelson Galeano, John Cusumano, Nayeli Escamilla, Ryan Gimenez, Omar Azizi
June 10, 2025
Nice friendly People . Bagels are good and fresh ! Coffee is also good ! I Like that they have half and half ! Bagels are good and fresh ! Coffee is also good ! I Like that they have half and half ! More
by DONALDKASTEN327
Other Employees Tagged: Danny Giannini in Service, Christine Rudden, John Cusumano, Nayeli Escamilla, Ryan Gimenez
June 04, 2025
I've been leasing and servicing my cars at Paul Conte for almost 15 years. Excellent staff, from sales to service, top notch. almost 15 years. Excellent staff, from sales to service, top notch. More
by ronsaraco
Other Employees Tagged: Sam Manning, Danny Giannini in Service
May 24, 2025
The staff is very polite,friendly and helpful. The facility is always clean and neat. The service is excellent in a fashionable amount of time. Will continue my relationship in the future. The facility is always clean and neat. The service is excellent in a fashionable amount of time. Will continue my relationship in the future. More
by MAXIMA5037
Other Employees Tagged: Danny Giannini in Service, Ryan Gimenez
May 06, 2025
Upstanding service when other facilities try to rip you off. Gm has an excellent warranty plan and is very upfront about what is wrong. off. Gm has an excellent warranty plan and is very upfront about what is wrong. More
by matthewshumway
Other Employees Tagged: Christine Rudden, Ryan Gimenez
May 03, 2025
Very Satisfied with those in sales but very unhappy with the service department and including the service manager (Shai Nadav). He is unprofessional and doesnt accomodate his customers. He argued with me an the service department and including the service manager (Shai Nadav). He is unprofessional and doesnt accomodate his customers. He argued with me and stated he had cars in the service shop for 8 months and he does not have to fix my car. Although I have been a loyal Paul Conte customer since 2014. He doesnt seem to be familiar with the issues in the service shop, The service adisvors would tell me one thing and he would could and tell me something totally different. More
by eltonbmohammed
Other Employees Tagged: Sam Manning, Danny Giannini in Service, John Cusumano, Omar Azizi
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