Worst customer service I have ever seen.
I would not purchase ever again. They are trying to back out of replacing the windshield because I am 7 days over the thirty day we owe . Not like um
I would not purchase ever again. They are trying to back out of replacing the windshield because I am 7 days over the thirty day we owe . Not like um six months or something and they told me they would set appointments up because it had to be done there.. I told them I work out of town and they said no big deal. I also had to dump 2500 in tires the second day I owned it because tires were separated.. the worst used car inspection I have ever seen. They didn't even change the oil. Buyer beware . Horrible horrible customer service. Planed on buying another vehicle from them but no way of that ever happening. Wish I could return vehicle I have and give my business to a different dealer
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by ericjenkins520
Jun 28, 2025 -
Quebedeaux Buick-GMC responded
Thank you for sharing your experience, Eric. We understand your concerns regarding the post-sale support and the condition of the vehicle at purchase. At Quebedeaux Buick GMC, customer confidence in both our inspections and follow-through matters, and your feedback will be shared with the appropriate departments to ensure it’s reviewed.
We hope to have the opportunity to serve you better in the future.
Best,
The Quebedeaux Buick GMC Team.
It was a very good experience and helpful with everything
I was looking for in my car buying.
I was looking for in my car buying.
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by tomate8
Verified Customer
Verified Customer
Jun 27, 2025 -
Quebedeaux Buick-GMC responded
Thank you for your wonderful review! We’re thrilled to hear that you had a very good experience at Quebedeaux Buick GMC and found everything you were looking for in your car buying journey. We appreciate your kind words and hope to see you again soon!
Best,
The Quebedeaux Buick GMC Team.
Really good sales people work really hard to get what I
really needed Walk me through the whole process
really needed Walk me through the whole process
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by junejuly0414
Verified Customer
Verified Customer
Jun 12, 2025 -
Quebedeaux Buick-GMC responded
Thank you for your wonderful review! We're thrilled to hear that our sales team at Quebedeaux Buick GMC provided you with the assistance you needed and guided you through the whole process. We appreciate your feedback and hope to see you again soon for your next vehicle needs!
Best,
The Quebedeaux Buick GMC Team
Price listed at a discount is not really discounted.
Lots of hidden fees. Car's windshield was cracked, it took over a week for them to tell me they couldn't find a replacement. Had the vehicle 3 weeks
Lots of hidden fees. Car's windshield was cracked, it took over a week for them to tell me they couldn't find a replacement. Had the vehicle 3 weeks and required an overhaul on the transmission. Very deceptive sales staff. Would not recommend even if they had the car you wanted
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by sjlinaman686
Verified Customer
Verified Customer
Jun 05, 2025 -
Quebedeaux Buick-GMC responded
Thank you for sharing your experience. We appreciate your feedback regarding the pricing and fees, as well as the issues you've encountered with the windshield and transmission. At Quebedeaux Buick GMC, we strive for transparency and the highest standards of service. Your input is important to us. Thank you for bringing this to our attention.
Best,
The Quebedeaux Buick GMC Team.
Mr.Ramon Martinez was very professional and knowledgeable
about our concerns and options for the truck we decided on, I will 100% refer friends and family to Qubedeaux, Thank you Mr. MATINEZ
about our concerns and options for the truck we decided on, I will 100% refer friends and family to Qubedeaux, Thank you Mr. MATINEZ
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by Vsconcrete1.llc
May 24, 2025 -
Quebedeaux Buick-GMC responded
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Ramon at Quebedeaux Buick GMC. Your recommendation means a lot to us, and we appreciate you thinking of your friends and family. We look forward to serving you again in the future!
Best,
The Quebedeaux Buick GMC Team.
Tito and Sevian were exceptionally helpful very
knowledgeable and offered the best financing and educated me on the best warranty’s possible
knowledgeable and offered the best financing and educated me on the best warranty’s possible
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by sr.805.sal
Verified Customer
Verified Customer
May 16, 2025 -
Quebedeaux Buick-GMC responded
Thank you for your wonderful review! We're thrilled to hear that Tito and Sevian provided you with exceptional service at Quebedeaux Buick GMC. It's great to know they were able to assist you with financing and warranty options. We appreciate your feedback and look forward to seeing you again soon!
Best,
The Quebedeaux Buick GMC Team
Not a fan of the 3k deference between the finance
there1500 and trade in 1500 credit to get to the sales price. (Read ur fine print) They didn’t do that the last time I bought a car there. But I got
there1500 and trade in 1500 credit to get to the sales price. (Read ur fine print) They didn’t do that the last time I bought a car there. But I got the car I wanted an if ur gonna go ask for Riley Muratore ! She’ll take care of you!!
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by sugarayk
Verified Customer
Verified Customer
Other Employees Tagged:
Riley Muratore
Apr 19, 2025 -
Quebedeaux Buick-GMC responded
Thank you for your feedback! We appreciate you choosing Quebedeaux Buick GMC and are glad to hear you got the car you wanted. We understand your concerns regarding the financing differences and will take your comments into consideration. We’re glad to know Riley provided you with excellent service! We hope to see you again in the future.
Best,
The Quebedeaux Buick GMC Team.
Great customer service!
They help you find what you want and help you get it!
They help you find what you want and help you get it!
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by RGUTIERREZ93
Verified Customer
Verified Customer
Apr 02, 2025 -
Quebedeaux Buick-GMC responded
Thank you for your kind words! We at Quebedeaux Buick GMC are thrilled to hear that you received great customer service and that our team was able to assist you in finding exactly what you wanted. We appreciate your support and look forward to serving you again in the future!
Best,
The Quebedeaux Buick GMC Team.
Should be more transparent about the vehicle’s history
and price, wouldn’t recommend dealership to a friend
and price, wouldn’t recommend dealership to a friend
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by gbooze13
Verified Customer
Verified Customer
Mar 31, 2025 -
Quebedeaux Buick-GMC responded
Thank you for your feedback. We understand your concerns regarding transparency about the vehicle’s history and pricing. At Quebedeaux Buick GMC, we strive to provide clear and comprehensive information to our customers. Your insights are important to us as we continually work to improve. Thank you for sharing your experience.
Best,
The Quebedeaux Buick GMC Team.
I' m very satisfied with purchasing my 2021 Ram pick-up
truck, however, extremely disappointed with Quebedeaux's "Service after the Sale" treatment. Promises were made by their sales representatives, but
truck, however, extremely disappointed with Quebedeaux's "Service after the Sale" treatment. Promises were made by their sales representatives, but unfortunately, none were kept.
If given the opportunity, I would have chosen a different dealership.
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by sammy3983
Verified Customer
Verified Customer
Other Employees Tagged:
James Golden, Sean Christman
Mar 28, 2025 -
Quebedeaux Buick-GMC responded
Thank you for sharing your experience with us. We're glad to hear that you're satisfied with your 2021 Ram pick-up truck, but we understand your disappointment regarding the service after the sale. At Quebedeaux Buick GMC, we strive to uphold our commitments and ensure a positive experience for all our customers. Your feedback is valuable, and we appreciate you bringing this to our attention. We are continuously working to improve our services and hope to regain your trust in the future.
Best,
The Quebedeaux Buick GMC Team.
Mar 28, 2025 -
sammy3983 responded
It is difficult for me to believe your recent reply "we strive to uphold our commitments and ensure a positive experience for all our customers. Your feedback is valuable, and we appreciate you bringing this to our attention".
On March 25, 2025, I wrote a letter to Quebedeaux, General Manager, Cisco Gonzalez expressing my concerns regarding promises made by your dealership. As of today, I have not yet heard from Mr. Gonzalez or a representative from your dealership thus validating your dealerships lack of "Service after the Sale" treatment.