Seth Franks

I was extremely pleased with the ease of buying a care with Serra Kia of Trussville. Their friendly customer first culture started on phone call all the way through the shopping, pricing, and buying proce with Serra Kia of Trussville. Their friendly customer first culture started on phone call all the way through the shopping, pricing, and buying process. I will definitely be back to buy another car from these guys. First class customer service! Steve K More

by stevekallaher Verified Customer Verified Customer

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This dealership was simply Amazing! ! The answered all of my questions, and put me in a new car.!! ! The answered all of my questions, and put me in a new car.!! More

by Marlonturner Verified Customer Verified Customer

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Rashad was very attentive to what I was looking for. He explained everything I asked about. The Salesmanger was courteous. An overall Great experience! He explained everything I asked about. The Salesmanger was courteous. An overall Great experience! More

by Ron Forest Verified Customer Verified Customer

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Great service and friendly staff and quickly service on my car every time, And treat me like family my car every time, And treat me like family More

by Dirt582chin843 Verified Customer Verified Customer

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This dealership was very honest and respectful they helped me get out of the loan that I was in. And put me in a brand new 2025 Kia K5 the exact car that I wanted thank you so much! helped me get out of the loan that I was in. And put me in a brand new 2025 Kia K5 the exact car that I wanted thank you so much! More

by LACKEYDE58 Verified Customer Verified Customer

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Had a Great experience and. found staff knowledgeable, with a eager and friendly attention. The deal was made fast and with no haggle or pressure. Sales was professional ,attenti found staff knowledgeable, with a eager and friendly attention. The deal was made fast and with no haggle or pressure. Sales was professional ,attentive and interested in my thoughts and interests. Will buy here again... More

by drohern Verified Customer Verified Customer

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Extremely helpful and professional. Never felt pressured into anything. Genuinely wanted to make sure we got exactly what we wanted instead of just trying to get us into anything to mak Never felt pressured into anything. Genuinely wanted to make sure we got exactly what we wanted instead of just trying to get us into anything to make a sale! Will be using them in the future and recommending to everyone we know! More

by caitlyn_spikes Verified Customer Verified Customer

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The management was horrible communication very poor accommodation very poor vehicle broke down 24 hours after purchase dealership said nothing was wrong with it. They Couldn’t do anything about it. accommodation very poor vehicle broke down 24 hours after purchase dealership said nothing was wrong with it. They Couldn’t do anything about it. More

by nicholsonisaiah85 Verified Customer Verified Customer

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Worst service, stuck with a car that I hate getting into, the dealership guy said “to be honest I don’t know alot about cars”. Didn’t work or communicate with me on trading the car . the dealership guy said “to be honest I don’t know alot about cars”. Didn’t work or communicate with me on trading the car . More

by ADAY Verified Customer Verified Customer

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Great service with the clients they were very helpful and they give a lot of opportunities for the buyer to leave with a deal. they give a lot of opportunities for the buyer to leave with a deal. More

by Alirio Verified Customer Verified Customer

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