Dealership Experience
2 yrs, 1 mo
Industry Experience
2 yrs, 8 mos
Languages Spoken
English
31 Reviews
Write a Review31 Reviews of Seth Franks
October 07, 2024
I was extremely pleased with the ease of buying a care with Serra Kia of Trussville. Their friendly customer first culture started on phone call all the way through the shopping, pricing, and buying proce with Serra Kia of Trussville. Their friendly customer first culture started on phone call all the way through the shopping, pricing, and buying process. I will definitely be back to buy another car from these guys. First class customer service! Steve K More
Other Employees Tagged: Matthew Shaw, Abdul Mughal
September 21, 2024
This dealership was simply Amazing! ! The answered all of my questions, and put me in a new car.!! ! The answered all of my questions, and put me in a new car.!! More
Other Employees Tagged: Lisa Neely, Matthew Shaw, Daniel Hall, Abdul Mughal , My sales person, was the Gentleman that has a Middle Esstern background. Simply Amazing!!
September 21, 2024
Rashad was very attentive to what I was looking for. He explained everything I asked about. The Salesmanger was courteous. An overall Great experience! He explained everything I asked about. The Salesmanger was courteous. An overall Great experience! More
Other Employees Tagged: Daniel Hall, Rhashard Collins
August 26, 2024
Great service and friendly staff and quickly service on my car every time, And treat me like family my car every time, And treat me like family More
Other Employees Tagged: Isaiah Grayson, Darren Adams, Matthew Shaw, Daniel Hall, Abdul Mughal, Ben Evans, Antwon Brown, Colin Whisenant, Iyonna Brown
August 14, 2024
This dealership was very honest and respectful they helped me get out of the loan that I was in. And put me in a brand new 2025 Kia K5 the exact car that I wanted thank you so much! helped me get out of the loan that I was in. And put me in a brand new 2025 Kia K5 the exact car that I wanted thank you so much! More
Other Employees Tagged: Isaiah Grayson, Daniel Hall, Rhashard Collins
August 13, 2024
Had a Great experience and. found staff knowledgeable, with a eager and friendly attention. The deal was made fast and with no haggle or pressure. Sales was professional ,attenti found staff knowledgeable, with a eager and friendly attention. The deal was made fast and with no haggle or pressure. Sales was professional ,attentive and interested in my thoughts and interests. Will buy here again... More
Other Employees Tagged: Daniel Hall
August 13, 2024
Extremely helpful and professional. Never felt pressured into anything. Genuinely wanted to make sure we got exactly what we wanted instead of just trying to get us into anything to mak Never felt pressured into anything. Genuinely wanted to make sure we got exactly what we wanted instead of just trying to get us into anything to make a sale! Will be using them in the future and recommending to everyone we know! More
Other Employees Tagged: Isaiah Grayson , Lazaro Gomez
August 10, 2024
The management was horrible communication very poor accommodation very poor vehicle broke down 24 hours after purchase dealership said nothing was wrong with it. They Couldn’t do anything about it. accommodation very poor vehicle broke down 24 hours after purchase dealership said nothing was wrong with it. They Couldn’t do anything about it. More
Other Employees Tagged: Matthew Shaw, Daniel Hall, Jacob Kinkead, Jerry Ledbetter, Isaiah Freeman
August 10, 2024
Worst service, stuck with a car that I hate getting into, the dealership guy said “to be honest I don’t know alot about cars”. Didn’t work or communicate with me on trading the car . the dealership guy said “to be honest I don’t know alot about cars”. Didn’t work or communicate with me on trading the car . More
Other Employees Tagged: Daniel Hall, Jacob Kinkead
July 07, 2024
Great service with the clients they were very helpful and they give a lot of opportunities for the buyer to leave with a deal. they give a lot of opportunities for the buyer to leave with a deal. More
Other Employees Tagged: Daniel Hall, Greg Nims, Chad Wood