Service Employee

All staff were incredibly nice and knowledgeable. Answered all of my questions and more. Mandi Devine was my salesperson. Highly recommend Answered all of my questions and more. Mandi Devine was my salesperson. Highly recommend More

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I recently had an amazing experience at Jacky Jones Ford. Mandi, my salesperson, was fantastic. She and I worked through any problems quickly and efficiently, ensuring I got into the car I wanted. Mike in fi Mandi, my salesperson, was fantastic. She and I worked through any problems quickly and efficiently, ensuring I got into the car I wanted. Mike in finance made the paperwork process a breeze, providing clear explanations and helping me get a great deal. The entire team was friendly and professional, making the whole experience smooth and enjoyable. Highly recommend this dealership to anyone looking for a stress-free car buying experience! Enjoy! H. Frost More

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I obtained an appointment quickly and was in and out in no time, great service no time, great service More

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Completely courteous and professional. The entire experience was very pleasant. I would recommend them to my friends The entire experience was very pleasant. I would recommend them to my friends More

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My interaction with all employees at the dealership was a pleasant and honest experience. Nate was the salesman I dealt with and I found him to be very personable & honest in his dealings with me. I felt the pleasant and honest experience. Nate was the salesman I dealt with and I found him to be very personable & honest in his dealings with me. I felt the value they put on my trade-in was fair and it ultimately was one of the key factors in making the deal at Jacky Jones. I would highly recommend this dealership to family or friends based on my experience with them. More

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Came in for an oil change in my 2019 ranger. After a few minutes talking with Lori Boles, I decided to trade in my Ranger for a 2024 Ranger. Thank you! After a few minutes talking with Lori Boles, I decided to trade in my Ranger for a 2024 Ranger. Thank you! More

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Lori was amazing! She was so helpful and straight forward with us. We will be buying our cars from her in the future! She was so helpful and straight forward with us. We will be buying our cars from her in the future! More

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Number one, Steve Croft did a major overhaul on my transmission. I haven't felt a transmission this strong since my 1976 Oldsmobile with a police special package when I was a deputy sheriff. Isiah C transmission. I haven't felt a transmission this strong since my 1976 Oldsmobile with a police special package when I was a deputy sheriff. Isiah Crowder did a complete rear axle replacement and changed all bearings and seals, setting the ring and pinion clearances to factory spec. Awesome job. Additionally, Cyrus Robinson installed a new cooling fan and sensor, and while under the hood, left it cleaner than when I dropped my Town Car off for the repairs. Steve Raper, the Service Manager, is certainly the best shop foreman I have ever delt with. Lastly, Bart Littleton, my service advisor, was excellent in all aspects of scheduling and coordinating the repairs with me. Highly recommend Jacky Jones Ford of Sweetwater's service department. More

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Lori was great. Best truck buying experience I've ever had. Everyone was very polite and genuine. Great dealership. Best truck buying experience I've ever had. Everyone was very polite and genuine. Great dealership. More

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Jacky Jones was easy to work with and had a very friendly and helpful staff. They took the time to answer a lot of questions I had about the F350 I purchased in regards to towing. My saleswoman Mandi was sup and helpful staff. They took the time to answer a lot of questions I had about the F350 I purchased in regards to towing. My saleswoman Mandi was super friendly and quick with responses and made everything a breeze for me. She even came into work on her day off to help me with my vehicle. Jeff and Mandi were also was very helpful in getting a muffler changed for me early in the morning so that it wouldn't delay my purchase. Great group of people over at Jacky Jones! More

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