Sergio Dehoyos
Sergio Dehoyos at City Limits Nissan
Refer Me

Sergio Dehoyos

Virtual Sales Director

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

Contact Me
4.3
35 Reviews
4.3

35 Reviews

Write a Review

35 Reviews of Sergio Dehoyos

November 16, 2024

Dealership Rating
Employee Rating

service department. needs to simply be replaced, poor service trying to hustled you for things that do not need fixing! for more money. More

by postman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Nov 16, 2024

City Limits Nissan responded

I'm so sorry to hear you did not have a good experience with us, we strive to provide top notch and transparent service for every customer and take it very seriously when we fall short. If you are willing to provide us with more information about your visit so that we might use it to improve and potentially turn your experience around, please reach out at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

November 07, 2024

Dealership Rating
Employee Rating

Ezekiel’s customer service was awesome, was very attentive and explained everything to me and made sure I understood everything that was happening. More

by gentleg66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2024

City Limits Nissan responded

I am so glad to hear the team took great care of you and will be sure to pass your comments along. Please let us know if you need anything at all, we are always happy to help and we're excited to welcome you to the City Limits Nissan family! Thank you, Jason Laguna General Manager

September 29, 2024

Dealership Rating
Employee Rating

Cordialidad , amabilidad, esmero , eficacia, empatia, respeto, honestidad, elocuencia , humildad, generosidad, valores , humanidad, responsabilidad,entrega paciencia More

by kellyedipierro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chenin Buck, Ezekiel Sengiyunva , Karim Bello , Joel …

Sep 30, 2024

City Limits Nissan responded

Muchas gracias por tus amables palabras, me asegurare de contarselo al equipo! Esperamos volver a verte pronto! Gracias, Luis Acosta General Manager

Oct 02, 2024

City Limits Nissan responded

Hola, ¡muchas gracias por tus comentarios positivos sobre City Limits Nissan! Siempre estaremos encantados de ayudarle si surge algo más. ¡Cuidarse!

September 26, 2024

Dealership Rating
Employee Rating

Great service! ! Quick and Transparent!! 2nd purchase with them!! I will refer more people to them More

by ABEARC02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

City Limits Nissan responded

We are so grateful for your business, and appreciate you taking the time to leave a review! I'll be sure to pass your comments along to the sales team, please reach out if you need anything at all and have a fantastic weekend! Thank you, Luis Acosta General Manager

August 13, 2024

Dealership Rating
Employee Rating

The used car salesman, Chuy, was delightful. The used car sales manager, Sergio, was very helpful. He quickly understood what he could do to make the buying experience better and get us on the r More

by ALEXA.MALISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caden McLelland, Jesus (Chuy)

Aug 15, 2024

City Limits Nissan responded

Thank you for taking the time to leave us this review and for providing detailed information regarding your experience. We will meet with the team to revise our efforts and ensure it does not happen again. Thanks again, and have a great weekend! Luis Acosta General Manager

August 08, 2024

Dealership Rating
Employee Rating

GREAT CUSTOMER SERVICE EVERYTIME MY VEHICLE GETS SERVICE DONE! Thank you and will come in again soon! More

by ANNALEETELLO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chenin Buck , Julian Vasquez

Aug 15, 2024

City Limits Nissan responded

Thank you so much for taking the time to let us know how we did! I'm happy to hear you had a great visit with us, and will be sure to pass your comments along to the team! Thank you, Luis Acosta General Manager

August 05, 2024

Dealership Rating
Employee Rating

Great work. Fast service!! And kind staff! Will definitely come back for my next service More

by ANGELICACONTRERAS722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Laguna, Willis Prieto, Geoffrey McClard, Stevorn Richards , Luis Acosta, Donovan Martinez, Caden McLelland, Jim Smajdeck, Julian Vasquez

Aug 15, 2024

City Limits Nissan responded

I'm so happy to hear you had a great Service visit with us, and will pass your kind words on to the team! We look forward to seeing you again soon, and hope you have a great weekend. Thank you, Luis Acosta General Manager

July 25, 2024

Dealership Rating
Employee Rating

Sold me a certified vehicle with mechanical issues and body damage without disclosing after financing and giving money over the phone. Pictures sent to me were with the door open so damage could not be s More

by andrea_m_albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chenin Buck

Sep 09, 2024

City Limits Nissan responded

Thank you for providing such detailed feedback, and for your patience with us while we worked on resolving this issue. Our goal is to provide top notch service to every guest, every time, and to refine our processes and utilize our training tools to ensure we do not repeat our mistakes. I hope to be able to work with you again in the future, thank you and have a fantastic week! Luis Acosta General Manager

July 24, 2024

Dealership Rating
Employee Rating

They always took hours for an oil change even if you have an appointment set. Last time I was there I told them that I didn't need the complementary wash because I didn't have much time to wait but the neces More

by KALIVIGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 25, 2024

City Limits Nissan responded

I'm sorry to hear your recent visit was anything less than truly exceptional, and appreciate you taking the time to let us know how we can improve. We strive to provide top notch service to every guest, and your feedback is invaluable to us. Thank you again, and we hope to see you soon. Luis Acosta General Manager

July 23, 2024

Dealership Rating
Employee Rating

Ruben and Sergio were wonderful and polite they helped me get into a great dependable vehicle and even worked with me and got me a GREAT deal on my car. Would absolutely be coming here again when it's time f More

by Vanessa Miranda 98
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Cortez

Jul 25, 2024

City Limits Nissan responded

I'm so glad you found the team here at City Limits Nissan to be supportive and kind, and I will be sure to pass your comments along. We look forward to seeing you again soon, don't hesitate to reach out if you need anything at all! Thank you, Luis Acosta General Manager

1
...

Dealership Inventory (452 Vehicles)

used 2023 Nissan Frontier car, priced at $24,477
2023 Nissan Frontier
used
Black exterior
Automatic
Rear-wheel Drive
used 2022 Toyota Corolla car, priced at $16,522
2022 Toyota Corolla
used
Super White exterior
CVT
Front-wheel Drive
used 2023 GMC Yukon car, priced at $49,987
2023 GMC Yukon
used
Titanium Rush Metallic exterior
Automatic
Four-wheel Drive
new 2024 Nissan Pathfinder car, priced at $40,940
2024 Nissan Pathfinder
new
Black exterior
Automatic
Front-wheel Drive
used 2023 Nissan Rogue car, priced at $29,777
2023 Nissan Rogue
used
Gun Metallic exterior
CVT
All-wheel Drive
new 2024 Nissan Kicks car, priced at $25,755
2024 Nissan Kicks
new
Super Black exterior
CVT
Front-wheel Drive