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Sergio Barron

Overview Reviews (79) Inventory (602)

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Sergio Barron

Sergio Barron | Page 7

Service Advisor

Group 1 Toyota North Austin

8400 Research Boulevard
Austin, TX 78758

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4.2

79 Reviews

Overview Reviews (79) Inventory (602)

Dealership Experience

2 yrs, 2 mos

Languages Spoken

English

4.2

79 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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79 Reviews of Sergio Barron

November 02, 2024

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Employee Rating

Shuttle service was very helpful, and the service representative as well. Appreciate the quick turnaround. representative as well. Appreciate the quick turnaround. More

by Donna

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 05, 2024 -

Group 1 Toyota North Austin responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 16, 2024

Dealership Rating

Employee Rating

I'd say at this point you're wasting my time by asking for more. The place is a little chaotic and many of the employees do 't seem that engaged. I don't really trust service because of a constant pus for more. The place is a little chaotic and many of the employees do 't seem that engaged. I don't really trust service because of a constant push for increased services vs. doing what's truly needed. My service rep today was fine and a nice guy. More

by swhiteford

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Recommend Dealer

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Oct 19, 2024 -

Group 1 Toyota North Austin responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to when you have a chance. Thank you, and we look forward to hearing from you. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com.

October 16, 2024

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Employee Rating

So fast and efficient! Sergio had great at communication throughout the day and kept me informed! Sergio had great at communication throughout the day and kept me informed! More

by APK

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Workmanship

Service Time

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Recommend Dealer

Yes

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Oct 19, 2024 -

Group 1 Toyota North Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2024

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Employee Rating

Sergio was awesome! ! He took care of everything and kept me informed on the progress of my car ! He took care of everything and kept me informed on the progress of my car More

by Justin

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 17, 2024 -

Group 1 Toyota North Austin responded

Hello Justin, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2024

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Employee Rating

Muy amable Sergio me ayudó a resolver el problema de mi carro y contestar mis dudas muy eficientemente carro y contestar mis dudas muy eficientemente More

by Eve

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 13, 2024 -

Group 1 Toyota North Austin responded

Hola Eva, gracias; ¡Apreciamos sus comentarios! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!

October 11, 2024

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Excellent service from Sergio and his entire team It was a pleasure to visit you. a pleasure to visit you. More

by Panthersdoortrim

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 13, 2024 -

Group 1 Toyota North Austin responded

Hello Panthersdoortrim, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

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Employee Rating

Just one of my favorite dealerships purchase a car and also the servers is pretty good also the servers is pretty good More

by Ernesto garcia

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Service Time

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Recommend Dealer

Yes

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Oct 13, 2024 -

Group 1 Toyota North Austin responded

Hello Ernesto, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2024

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I’ve been a loyal customer of Toyota North Austin since 2021. They’re reliable and honest, I’ve never had any issues. 2021. They’re reliable and honest, I’ve never had any issues. More

by giselle.nevarez29

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Workmanship

Service Time

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Recommend Dealer

Yes

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Oct 13, 2024 -

Group 1 Toyota North Austin responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2024

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Love this location. Close to home, convenient, quick and my service guy is phenomenal. He’s quick, courteous and always responsive: see y’all again soon. Close to home, convenient, quick and my service guy is phenomenal. He’s quick, courteous and always responsive: see y’all again soon. More

by mmalvaiz

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 13, 2024 -

Group 1 Toyota North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2024

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Employee Rating

Sergio is by far the best and most attentive advisor I have worked with. He loves what he does and makes sure his customers are well taken cared of. have worked with. He loves what he does and makes sure his customers are well taken cared of. More

by Melina

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 13, 2024 -

Group 1 Toyota North Austin responded

Hi Melina, thanks for your praise and kind comments about Sergio. Feel free to reach out to us if you need anything. Have a wonderful day.

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