Sebastian Roman
Sebastian Roman at Heritage Toyota Harrisburg

Sebastian Roman | Page 3

F&I Manager

Heritage Toyota Harrisburg

6060 Allentown Boulevard
Harrisburg, PA 17112

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4.8
42 Reviews
4.8

42 Reviews

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42 Reviews of Sebastian Roman

July 02, 2024

Dealership Rating
Employee Rating

Sebastian was very friendly and patient answering all my questions and helping me choose my new car! Derek was great with all the paperwork as well! Awesome service all around! More

by Jess G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Davis

Jul 03, 2024

Heritage Toyota Harrisburg responded

Hi Jess, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Harrisburg!

June 18, 2024

Dealership Rating
Employee Rating

Sebastian was friendly and willing to go the extra mile to make the sale. David was quick and detailed when going through paperwork. More

by vomimapif.faruputu
Recommend Dealer
Yes

Other Employees Tagged: David Randolph

Jun 19, 2024

Heritage Toyota Harrisburg responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are always more than happy to assist you if anything else comes up. Take care!

Jun 20, 2024

Heritage Toyota Harrisburg responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2024

Dealership Rating
Employee Rating

Sebastian was very punctual when it cane to questions and needing answers. He would reply within an hr. He helped with all our car needs and even filled our tank for us! He was a good hostes as well lol. The More

by Jbentz29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 27, 2024

Heritage Toyota Harrisburg responded

Thank you for taking the time to review Heritage Toyota Harrisburg. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our General Manager, Jason Discolo, would like to better understand your experience and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database without a full name. At your earliest convenience, please contact Jason directly at jason.discolo@mileone.com or 717.908.8285 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

Jun 28, 2024

Heritage Toyota Harrisburg responded

Thank you for taking the time to review Heritage Toyota Harrisburg. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. Our General Manager, Jason Discolo, would like to better understand your experience and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database without a full name. At your earliest convenience, please contact Jason directly at jason.discolo@mileone.com or 717.908.8285 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

June 17, 2024

Dealership Rating
Employee Rating

Nick was great during the entire process and super helpful, would recommend him to anyone. More

by Nayeli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Peguero, David Randolph , Priscilla Rosario

Jun 19, 2024

Heritage Toyota Harrisburg responded

Hi Nayeli, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Harrisburg. Thanks again for the recommendation, and have an amazing day!

June 04, 2024

Dealership Rating
Employee Rating

I had a few issue the first time I visited the dealership and when the GM heard about it, he contacted me directly to make it right. I went back and purchased a new Rav4 Hybrid and had a very smooth experien More

by Schaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Beckett, David Randolph, Jason Discolo , Wayne Ludwick

Jun 15, 2024

Heritage Toyota Harrisburg responded

Hi Adam. Thank you for sharing feedback about your recent experience with Heritage Toyota Harrisburg. Our goal is to meet then exceed the expectations of our customers and sincerely apologize as it appears this did not occur. We greatly appreciate you taking the time to speak with our General Manager, Jason Discolo, and look forward to continue working with you toward a resolution that makes you happy. Please feel free to reach out to Jason with any further questions and he will be happy to help. He can be contacted directly at jason.discolo@mileone.com or 717.908.8285. Again, thank you for your time and feedback.

May 19, 2024

Dealership Rating
Employee Rating

Sebastian was patient with me and did his job well. He was very knowledgable. Sean also did a fine job in going over the warranty & finance details with me. Pleasure to have worked with them both. More

by apich2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Morgan

May 21, 2024

Heritage Toyota Harrisburg responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 05, 2024

Dealership Rating
Employee Rating

Very helpful and full of energy he was very fun to work with and a very nice person! More

by Farlingaliyah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2024

Heritage Toyota Harrisburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 23, 2024

Dealership Rating
Employee Rating

Good service by Muhammad Khan, Sebastian Roman. They were very efficient and fast in their work. Muhammad also made the numbers worked and gave me a very good deal More

by jaypatel199921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Muhammad Khan, Muhammad Khan (Shan)

Feb 25, 2024

Heritage Toyota Harrisburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

January 06, 2024

Dealership Rating
Employee Rating

Sebastian was AMAZING! He took his time never showed frustrated with me. He went above and beyond and texted me with pictures/videos of vehicles I maybe interested in. I co More

by Catelyn
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 20, 2023

Dealership Rating
Employee Rating

The salesman, Nick, was great and helpful throughout the whole process. I was able to get a great car for a great price! More

by Samhoepfer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Peguero , Adam Guelcher

Nov 22, 2023

Heritage Toyota Harrisburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Harrisburg. Our team is available should you require any extra help.

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