Sebastian Roman | Page 5

Heritage Toyota Harrisburg responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

Heritage Toyota Harrisburg responded

Hi Kurtis. Thank you for taking the time to review Heritage Toyota Harrisburg. We are very disappointed to hear about your less than positive experience, and understand your frustration with our dealership. This is certainly not our way of doing business, as we take great pride in providing a positive and comfortable car-buying experience for all customers. Our General Manager, Phil Stillman, has attempted to contact you to personally apologize for the situation and immediately address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Phil directly at pstillman@mileone.com or 717.908.8285 to allow us the opportunity to rectify our missteps. Again, thank you for your time and we truly look forward to speak with you soon.

Heritage Toyota Harrisburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Harrisburg. We hope you continue to choose us for all your automotive needs! Take care!