Sebastian Roman
Sebastian Roman at Heritage Toyota Harrisburg

Sebastian Roman | Page 5

F&I Manager

Heritage Toyota Harrisburg

6060 Allentown Boulevard
Harrisburg, PA 17112

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4.8
42 Reviews
4.8

42 Reviews

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42 Reviews of Sebastian Roman

April 28, 2022

Dealership Rating
Employee Rating

He texted me to sell me a car I was already in the process of deceptively purchasing. Then after I was up sold a vehicle out of my budget, he then went on to blame me for the fact that the salesman gu More

by Kurtis_Alexander
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 30, 2022

Heritage Toyota Harrisburg responded

Hi Kurtis. Thank you for taking the time to review Heritage Toyota Harrisburg. We are very disappointed to hear about your less than positive experience, and understand your frustration with our dealership. This is certainly not our way of doing business, as we take great pride in providing a positive and comfortable car-buying experience for all customers. Our General Manager, Phil Stillman, has attempted to contact you to personally apologize for the situation and immediately address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Phil directly at pstillman@mileone.com or 717.908.8285 to allow us the opportunity to rectify our missteps. Again, thank you for your time and we truly look forward to speak with you soon.

April 17, 2022

Dealership Rating
Employee Rating

Sebastian did an amazing job helping me with my car purchase. Professional, efficient and honest. More

by JK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2022

Heritage Toyota Harrisburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Harrisburg. We hope you continue to choose us for all your automotive needs! Take care!

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