Sebastian Pichardo

ok dealership not the best one I've delt with but the people are nice people are nice More

by 1975DIAMONDDAVE Verified Customer Verified Customer

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Everyone was professional and friendly. They helped me get exactly what I needed. They explained everything in detail, and I was able to walk out this the vehicle I was looking for. Thank y They helped me get exactly what I needed. They explained everything in detail, and I was able to walk out this the vehicle I was looking for. Thank you so much. More

by JENNI BLANCO Verified Customer Verified Customer

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Great experience, good service, friendly staff and overall pleasent. Evanggelos Deftereos was great to work with aswell! overall pleasent. Evanggelos Deftereos was great to work with aswell! More

by MakarOsipov Verified Customer Verified Customer

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The service department is very good but the sales department is not to be trusted. department is not to be trusted. More

by rellumyves Verified Customer Verified Customer

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Never heard from anybody when it was being worked on, never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I aske never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I asked the manager of the service, his response was she’ll be back soon. Zero customer service. More

by DFORBES67 Verified Customer Verified Customer

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JEAN LECLAIRE Is the best salesman. He was extremely helpful and patient. The process was smooth and efficient. He was also very knowledgeable. He was extremely helpful and patient. The process was smooth and efficient. He was also very knowledgeable. More

by hangerr Verified Customer Verified Customer

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After doing some extensive research and shopping around, Aventura Dodge/Ram had the best deals for me in regards to what I had my eyes on. They were very welcoming, very helpful & straight to the point. Yea Aventura Dodge/Ram had the best deals for me in regards to what I had my eyes on. They were very welcoming, very helpful & straight to the point. Yea there was a bit of negotiating when it came to the numbers but the financing they offer was unbeatable especially with today’s current rates. I want to specifically thank Ignacio for being patient with me and helping me make the right decision & purchase. More

by JOBANY CRUZ Verified Customer Verified Customer

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Terrible experience at this dealership. I don’t like reading or writing negative reviews, but our car buying experience deserves one.. Salesman was a nice guy. He kept this from being a one I don’t like reading or writing negative reviews, but our car buying experience deserves one.. Salesman was a nice guy. He kept this from being a one star review. Dealership experience was awful. I should have heeded the advice of other reviewers. I will try to keep this short… This dealer was advertising 2 identical Jeep Grand Cherokee L Summit Reserve vehicles. We made contact with Sarah online and several phone calls. We scheduled a test drive and Sarah said she would be our sales person at the dealership. We drove 3hrs and had phone calls with her 10 mins before arriving at the dealership. Sarah stated she would have one of the Jeeps pulled up front and waiting on us. We arrived and guess what., no Sarah. Our future salesman said, Sarah is an internet contact only. He also said they don’t have either of the two Jeeps available that we came to see. Infuriating to say the least we should have left immediately, but really wanted the Jeep we came for. Salesman said one of the Jeeps sold three days ago and the other one is in the parking garage with a dead battery. The story doesn’t get better. I will skip to the end. We were at the dealership for almost 8 hours. We ended up buying the Jeep with the dead battery, which resulted in returning to the dealer 2 days later for two new batteries. The service experience wasn’t to bad. The financing department was exactly how others have reviewed. They play games, don’t answer simple questions, and hide extra fees until you are signing everything in a rush bc you are there for hours. My review is skipping a lot of detail. This was the single worst car buying experience of my life to date. I have had good experiences at other dealerships. Her is the only reason why we bought the Jeep. We did our research and it was exactly the Jeep we wanted and couldn’t find. More

by wenandaar Verified Customer Verified Customer

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great dealership in both service and sales will sell you a car as efficiently as they service it a car as efficiently as they service it More

by guido.mazzini2 Verified Customer Verified Customer

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Steve has always been above and beyond and very accommodating with my busy schedule. Very punctual and effective. I highly recommend him and the Aventura location. accommodating with my busy schedule. Very punctual and effective. I highly recommend him and the Aventura location. More

by Carla Fortenberry Verified Customer Verified Customer

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