Alexandro Sensebe

ok dealership not the best one I've delt with but the people are nice people are nice More

by 1975DIAMONDDAVE Verified Customer Verified Customer

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Never heard from anybody when it was being worked on, never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I aske never heard from anybody when it was completed, waited 35 minutes for the cashier because she was on break when I came to pick it up, and when I asked the manager of the service, his response was she’ll be back soon. Zero customer service. More

by DFORBES67 Verified Customer Verified Customer

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The service was very professional and they took their time to find us the best car and deal. time to find us the best car and deal. More

by KAROLA Verified Customer Verified Customer

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Everyone was outstanding. It all starts from the top . From Oren , the GM, to Yosvany the Director of Sales, to Paul , the Finance Director to Ira, Todd , Laura and Andres in It all starts from the top . From Oren , the GM, to Yosvany the Director of Sales, to Paul , the Finance Director to Ira, Todd , Laura and Andres in the Finance Department and Walter in sales . All of you , keep up the good work. I will definitely purchase all of my future vehicles at Aventura Chrysler and will tell everyone I know . Thank you again to the entire team for such a great experience. More

by sterno3 Verified Customer Verified Customer

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Amazing service as per usual, fast and accurate when it comes to getting things done comes to getting things done More

by sophiatd.lam Verified Customer Verified Customer

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Bruno, Edward, and Laura were amazing! I was able to leave with my new Jeep Sahara! So happy with my purchase and their service. I was able to leave with my new Jeep Sahara! So happy with my purchase and their service. More

by roccio Verified Customer Verified Customer

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This was my second time using this dealership for service. Edward the salesperson was very professional and answered all my questions relating to the vehicle. The financing portion was smooth and t service. Edward the salesperson was very professional and answered all my questions relating to the vehicle. The financing portion was smooth and took less than 15 minutes. More

by cbrow25 Verified Customer Verified Customer

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Terrible experience at this dealership. I don’t like reading or writing negative reviews, but our car buying experience deserves one.. Salesman was a nice guy. He kept this from being a one I don’t like reading or writing negative reviews, but our car buying experience deserves one.. Salesman was a nice guy. He kept this from being a one star review. Dealership experience was awful. I should have heeded the advice of other reviewers. I will try to keep this short… This dealer was advertising 2 identical Jeep Grand Cherokee L Summit Reserve vehicles. We made contact with Sarah online and several phone calls. We scheduled a test drive and Sarah said she would be our sales person at the dealership. We drove 3hrs and had phone calls with her 10 mins before arriving at the dealership. Sarah stated she would have one of the Jeeps pulled up front and waiting on us. We arrived and guess what., no Sarah. Our future salesman said, Sarah is an internet contact only. He also said they don’t have either of the two Jeeps available that we came to see. Infuriating to say the least we should have left immediately, but really wanted the Jeep we came for. Salesman said one of the Jeeps sold three days ago and the other one is in the parking garage with a dead battery. The story doesn’t get better. I will skip to the end. We were at the dealership for almost 8 hours. We ended up buying the Jeep with the dead battery, which resulted in returning to the dealer 2 days later for two new batteries. The service experience wasn’t to bad. The financing department was exactly how others have reviewed. They play games, don’t answer simple questions, and hide extra fees until you are signing everything in a rush bc you are there for hours. My review is skipping a lot of detail. This was the single worst car buying experience of my life to date. I have had good experiences at other dealerships. Her is the only reason why we bought the Jeep. We did our research and it was exactly the Jeep we wanted and couldn’t find. More

by wenandaar Verified Customer Verified Customer

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Steve has always been above and beyond and very accommodating with my busy schedule. Very punctual and effective. I highly recommend him and the Aventura location. accommodating with my busy schedule. Very punctual and effective. I highly recommend him and the Aventura location. More

by Carla Fortenberry Verified Customer Verified Customer

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Never will i buy another vehicle here. they sold me a vehicle with four flat spotted tires. These 4 tires cost me 1400 dollars to replace. they did not want to help we warrantee the tires they sold me a vehicle with four flat spotted tires. These 4 tires cost me 1400 dollars to replace. they did not want to help we warrantee the tires when clearly it was the dealers fault that they did not maintain the vehicle while in their possession. I emailed stellantis ram firestone and now one cares. super disappointed in the way they handled this when the vehicle only had 200 miles on it shame on Aventura ram. More

by johnny.guerrero Verified Customer Verified Customer

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