Sebastian Murzanski
Sebastian Murzanski at Germain BMW of Naples
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Sebastian Murzanski

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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4.9
12 Reviews
4.9

12 Reviews

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12 Reviews of Sebastian Murzanski

January 20, 2025

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Employee Rating

Wonderful experience thanks to service advisor Sebastian M! Filing space to honor the 15 word minimum! More

by patches10
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 23, 2024

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first class dealership, treated with respect and service and in sales would highly recommend Germain Bmw More

by mbrandon404
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Casco, Roberto Lopez

Dec 24, 2024

Germain BMW of Naples responded

Thank you for sharing. Our team works hard to deliver a quality Germain experience at every sales and service touchpoint. We wish you many happy miles in your new BMW. Best Regards, Flavio Galasso General Manager

December 23, 2024

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Sebastian was very helpful. He explained every question I had in a clear manner and actually went out to my car to make sure I understood the monitor screen indicator we discus More

by mark.sacino
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Barta

Dec 24, 2024

Germain BMW of Naples responded

Hi Mark, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! Best Regards, Flavio Galasso General Manager

December 20, 2024

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Christine and sabastion worked together to get my maintenance scheduled before my trip. They were great More

by bhelff1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Barta

Dec 23, 2024

Germain BMW of Naples responded

Our team is happy we were able to quickly assist and get your service completed so you could head out on your trip. We wish you safe travels. Best Regards, Flavio Galasso General Manager

December 09, 2024

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Excellent service and washed vacuumed the car. I really appreciated the use of a loaner vehicle, too! More

by Toni Trumper
Service Price Transparency
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Recommend Dealer
Yes
Dec 10, 2024

Germain BMW of Naples responded

We appreciate your business and are happy Sebastian and our team provided you with a quality Germain experience. Best Regards, Flavio Galasso General Manager

December 03, 2024

Dealership Rating
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The dealership provided excellent service from my arrival to updates on the service and notification of completion. Also the final interaction with Sebastian Murzanski was total perfection. More

by Billbainlardi
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Germain BMW of Naples responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain BMW of Naples. We hope you have a great day! Best Regards, Flavio Galasso General Manager

November 25, 2024

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Sebastian Murzanski has been my representative now for 2 years and is excellent…personable, knowledgeable and so helpful…if he doesn’t know the answer to one of my questions he researches until he does! Th More

by Rick
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 25, 2024

Germain BMW of Naples responded

We are fortunate to have Sebastian on our team of professionals ensuring our guests complete satisfaction. Thank you for taking the time to leave him this awesome review. Best Regards, Flavio Galasso General Manager

November 12, 2024

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Sebastian in the service department is the best and friendliest to work with. He always goes out of his way to accommodate my service needs and very pleased. More

by dianna T
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Germain BMW of Naples responded

Thank you for taking the time to share Sabastian's dedication to customer satisfaction. He works hard daily to ensure our guests receive only the best service experience possible. We all look forward to our continued relationship. Best Regards, Flavio Galasso General Manager

October 23, 2024

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Employee Rating

Great Service. Friendly staff. Helpful even without an appointment. Good communication. Will bring my car back next time. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Germain BMW of Naples responded

Thank you for trusting our team with the care of your BMW. We look forward to seeing you next time. Best Regards, Flavio Galasso General Manager

September 12, 2024

Dealership Rating
Employee Rating

My latest service at Germain was taken care by Sebastian Murzanski who first approached me while at the waiting area. He listed the items that would be inspected and assured me that those items would be tak More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Germain BMW of Naples responded

We thank you for choosing Germain BMW of Naples and for highlighting Sebastian in this kind review. Our team is pleased to know that Sebastian represented our service team with the level of professionalism you deserve as a valued Germain customer. We look forward to seeing you next time. Best Regards, Flavio Galasso General Manager

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