Sebastian Alvarez
Sebastian Alvarez at Rye Subaru
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Sebastian Alvarez

Service Coordinator

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.8
107 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

107 Reviews

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107 Reviews of Sebastian Alvarez

October 31, 2024

Dealership Rating
Employee Rating

Service was great, my car was done promptly. My only issue was the miscommunication with the dealership and the maintenance department. I was under the impression I was not going to be charged. More

by LAURAJANAYA1989
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 31, 2024

Rye Subaru responded

Thank you, Laura, for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 21, 2024

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Very efficient and friendly staff. They got my oil change done in a timely manner. Even before the given time it would take! More

by TJMKFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mejia

Oct 21, 2024

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 05, 2024

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I felt that Farid worked hard to get me a good deal on my Crosstrek, and was helpful in answering my questions. More

by DBRSCHNEIDER
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Davis, Farid Ahmed

Oct 07, 2024

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that Farid and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratualtions on your new Crosstrek! Please don't hesitate to reach out if you need anything else.

October 04, 2024

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Mr Alvarez is an outstanding service writer. He really seeks to understand the issues I have with my car and work to rectify them. More

by DLROTH1441
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Ciccone, Joe Staropoli

Oct 04, 2024

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sebastian met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

September 04, 2024

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They are so professional and kind. So helpful in any way possible, I did not have to wait and I got a loan car right away. A big Plus when you depend on your car Thank you, Tamar an More

by JAQUIVALDEZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tamar Thomas

Sep 04, 2024

Rye Subaru responded

Thank you, Jaqui! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tamar met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

August 22, 2024

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Tamara was responsive and accommodating with my inquiries and concerns. Service department was truthful and detailed with their description of work. More

by LONGODIANE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tamar Thomas

Aug 23, 2024

Rye Subaru responded

Thank you so much for your excellent review, Diane! We are so glad that Tamar had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

August 16, 2024

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Easy scheduling great customer service and helped me understand the mechanics of my new car. Excellent!! More

by pbabbmpa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paula Mejia

Aug 16, 2024

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

August 01, 2024

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Employee Rating

Fari Ahmed was exceptional. He was very knowledgeable and went over details with us. He was kind to say to give him a call if we need assistance in navigating the functions of More

by TEANO
Recommend Dealer
Yes

Other Employees Tagged: Gary Davis, Farid Ahmed

Aug 02, 2024

Rye Subaru responded

Thank you for your review and kind words for Farid! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

June 19, 2024

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The sales man knew everything about the car. Very good knowledgeable. Very polite Very nice More

by SINISMARIE
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Recommend Dealer
Yes
Jun 20, 2024

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

June 19, 2024

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Employee Rating

Highly efficient from intake to completion of work. Workmanship is excellent. Rye Subaru is the best auto dealership in the area. More

by DOUGHERTYKEVIN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mejia

Jun 20, 2024

Rye Subaru responded

It's great to hear that we were able to help you out, Kevin. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

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