Sean Thomas

Very good service because they changed my car oil on the same morning. It would be a good place if it has better coffee machine that can provide latte and cappuccino same morning. It would be a good place if it has better coffee machine that can provide latte and cappuccino More

by ASF69 Verified Customer Verified Customer

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Great service, love that you offer free Lyfts to get to and from the dealership. Will always use this service when in the area. and from the dealership. Will always use this service when in the area. More

by kbarrow11 Verified Customer Verified Customer

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Easy for me to wait and the service was done right when Sean estimated it would be. Sean estimated it would be. More

by LEISHMAN.MORGAN Verified Customer Verified Customer

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every body was friendly an professional. Sean was also helpful and nice, he made it easy providing transportation. So I appreciate his professionalism. Sean was also helpful and nice, he made it easy providing transportation. So I appreciate his professionalism. More

by MANI IRAVANI Verified Customer Verified Customer

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Dirito Brothers Walnut Creek VW’s Service department is one of the biggest reasons as to why I will keep buying VW cars. one of the biggest reasons as to why I will keep buying VW cars. More

by Donna Frankel Verified Customer Verified Customer

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The leaking issue was not fixed the first time, but my service rep made sure it was fixed the second time (at no extra cost) while providing me with a rental car for the duration. Much appreciated. Other service rep made sure it was fixed the second time (at no extra cost) while providing me with a rental car for the duration. Much appreciated. Other shops might not have cared about the inconveniences due to your car in the shop More

by awpoon Verified Customer Verified Customer

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Wanted more done than they actually had time for, Sean explained it would take more time and I would need a rental, but being it was 24th of December I said I will just do it another time. Quick and easy explained it would take more time and I would need a rental, but being it was 24th of December I said I will just do it another time. Quick and easy 10k routine check up on my ID4. More

by myselfalex1483 Verified Customer Verified Customer

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I do not what else to say, but Dirito brothers Volkswagen has bery good service! has bery good service! More

by PHILLIPLAVIOS Verified Customer Verified Customer

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Sean is very attentive and helpful whenever I am concerned about one of my vehicles. It's easy to make an appointment. The location is convenient. Their communication is clear. When I first purchas concerned about one of my vehicles. It's easy to make an appointment. The location is convenient. Their communication is clear. When I first purchased a VW, complimentary services such as carwashes made it worth paying a premium for car care. I typically select the prepaid maintenance plan, but as soon as that expires, I take my car elsewhere. I have experienced longer wait times recently. I am pleased with my recent service at Dirito Brothers Service Center. More

by thegruen4 Verified Customer Verified Customer

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Excellent customer service with great communication throughout the service. Everyone was very helpful and Sean, my service advisor explained what was included in the 30,000 mile maintenance, advised me throughout the service. Everyone was very helpful and Sean, my service advisor explained what was included in the 30,000 mile maintenance, advised me of suggested repairs as well as costs for the tires. More

by cchenshaw Verified Customer Verified Customer

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