Sean Thomas

Marina did a great job and my repairs were done within the time promised. Yay the time promised. Yay More

by wmascitto Verified Customer Verified Customer

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Excellent service even had uber take me to broadway shopping plaza people are also very polite shopping plaza people are also very polite More

by BREATHEASYCPR Verified Customer Verified Customer

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Marina is amazing and wonderful. I appreciated working with her because she answered all my questions, addressed all my concerns and made sure my car was able to be picked up in a ti I appreciated working with her because she answered all my questions, addressed all my concerns and made sure my car was able to be picked up in a timely manner. I will definitely work with Marina again! More

by Dee Olson Verified Customer Verified Customer

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Sean has always been of great service. Had an unusual dash display and brought the car in for check and oil service. Discovered and old service recall which never presented a problem unt Had an unusual dash display and brought the car in for check and oil service. Discovered and old service recall which never presented a problem until reason issue. Requested to keep car to exam transmission further. Evidently there were 3 service bulletins each progressively more intense. Did a complete take a part and ultimately provided a new transmission. Kept me informed of progress and when available for pickup. Our car was completely detailed upon our arrival. Everything covered under extended warranty. The car was 8 years old with 10,000 miles! Highly recommend dealership and service department. More

by RPALLOFF Verified Customer Verified Customer

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Service to my ID. 4 was handled properly. Staff were all very accommodating, friendly and competent. Thank you! 4 was handled properly. Staff were all very accommodating, friendly and competent. Thank you! More

by BARR_TWIN Verified Customer Verified Customer

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everyone is nice and I like the convenience of there office (Highwire coffee is nearby) but... the one thing that I had a problem with is that usually there is a video of the things they found, in my ca office (Highwire coffee is nearby) but... the one thing that I had a problem with is that usually there is a video of the things they found, in my case tire, but the link they sent me did not have video, only sound. More

by jtmead800 Verified Customer Verified Customer

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I am from out of town but always go to DB when I’m in Walnut Creek. They are always very accommodating. Walnut Creek. They are always very accommodating. More

by FRANK@FRANKSALMEN.COM Verified Customer Verified Customer

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Service was perfect. Explanation of when to do software update was very helpful. Service writer explained when the next service was due was also helpful. As we left Mr DI Explanation of when to do software update was very helpful. Service writer explained when the next service was due was also helpful. As we left Mr DIRITO greeting us was a nice touch. This is our 5th car from DIRITO brothers not counting two friends we brought in to buy cars from Mr DIRITO. More

by JRHUTCHISONIII Verified Customer Verified Customer

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Great service always kept me posted/updated and suggested some alternates. Good job on communication some alternates. Good job on communication More

by JBCRUZ Verified Customer Verified Customer

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The service advisor was friendly informative and was able to provide me a ride to and from the dealership to provide me a ride to and from the dealership More

by VBOYKIN Verified Customer Verified Customer

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