Sean Smith
Sean Smith at Niello Volvo Cars Sacramento
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Sean Smith

Sales Client Advisor

Niello Volvo Cars Sacramento

4609 Madison Ave
Sacramento, CA 95841

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4.9
34 Reviews

Dealership Experience

2 yrs, 10 mos

4.9

34 Reviews

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34 Reviews of Sean Smith

December 15, 2024

Dealership Rating
Employee Rating

I feel good about my purchase, the only issue was how long I had to wait to finalize the paperwork. More

by TAMIEG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey

Dec 16, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! TJ Upton General Manager tupton@niello.com (916) 245-2231

September 20, 2024

Dealership Rating
Employee Rating

Appreciate the service and amenities offered while waiting for my vehicle. Quoted service time was accurate and they were incredibly friendly. More

by B321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Clark, Amy Ott

Sep 20, 2024

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 20, 2024

Dealership Rating
Employee Rating

Welcoming and willing to listen to your needs and work to find a car that fits this needs. More

by camillevb5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery

Sep 22, 2024

Niello Volvo Cars Sacramento responded

Camille, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

September 08, 2024

Dealership Rating
Employee Rating

Over the phone transaction went smoothly. Due bill commitment was not met. Finance went smoothly. Salesman seemed knowledgeable overall. Car transported to NV - excellent! Streamlined and p More

by diana10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 11, 2024

Niello Volvo Cars Sacramento responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. TJ Upton General Manager tupton@niello.com (916) 245-2231

September 07, 2024

Dealership Rating
Employee Rating

Easiest car buying experience ever. Friendly and efficient sales and financial team, not pushy. Highly recommend. More

by QTC3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey

Sep 08, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

September 04, 2024

Dealership Rating
Employee Rating

Excellent service and friendly customer service. . Thank you Five Stars! We love our new Volvo. More

by 2020RYANNATALIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2024

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

August 31, 2024

Dealership Rating
Employee Rating

Most new car dealerships treat people buying a used car with less attention but everyone at Niello Volvo were 100% attentive without rushing us or dismissing our tiniest concerns. Thanks! More

by MAESTRABORICUA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey, Andrew Clark

Aug 31, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for choosing Niello Volvo Cars Sacramento! Please let us know if we can be of any more assistance. TJ Upton General Manager tupton@niello.com (916) 245-2231

August 29, 2024

Dealership Rating
Employee Rating

Good service and very nice deal they can offer! It was a very good experience when first time to lease a car there! More

by GEEYUAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Howard, Andrew Clark

Aug 30, 2024

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento, Geeyuan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! TJ Upton General Manager tupton@niello.com (916) 245-2231

August 13, 2024

Dealership Rating
Employee Rating

Quick and easy buying process. Offered great pricing on a Volvo XC 90 without a haggle, More

by krish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 06, 2024

Dealership Rating
Employee Rating

Recently purchased a 2019 Toyota Camry form Niello Volvo. The experience was so professional and personable. No high-pressure sales tactics and they were very upfront about all cost and services. Working More

by wintersrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey, Andrew Clark, Jorgen Eiremo , Luke McDonald

Jul 08, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Luke, Sean, and Justin can do to assist you, please do not hesitate to let us know. We are always happy to help! TJ Upton General Manager tupton@niello.com (916) 245-2231

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