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
638 Reviews
Write a Review638 Reviews of Sean Kim
February 22, 2025
Very good customer service, friendly staff and friendly vibes. Family welcoming place to buy a car or get services. vibes. Family welcoming place to buy a car or get services. More
Other Employees Tagged: Charley Jeong, Jae Lee
February 04, 2025
The service depart representatives are terrible. I hate having to get my auto serviced here. When I absolutely have to, I cringe having to deal with their staff. The reps lack solid communication sk I hate having to get my auto serviced here. When I absolutely have to, I cringe having to deal with their staff. The reps lack solid communication skills and quality customer service. Everyone else including the shuttle drivers are extremely nice. More
Other Employees Tagged: Mike Lee, Ray Alvarez, Alen Zheng, Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel, Abel Lara
January 31, 2025
I came in for a service appointment. I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minut I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minutes I come to find that they haven't even touched my car and they told me that it takes at least 2 hours. This is ridiculous. I had a dentist appointment to go to and the dentist took only 45 minutes to clean my teeth. Check me in. Take care of everything. I can change my oil myself in 15 minutes. We're sitting there waiting for a car and I can see so many working there. Why can't you guys hire more technicians that does the actual work of changing the oil speed things up? My name is Tom and my phone number is is 626-757-9700. I hope this message gets out to the people who runs this place and changes are made. Thanks I like to add that the time prior when I came in for service I had an oil change and a checkup. Whoever service my car failed to put the cap back onto the coolant reservoir after about a month of driving around with the no cap on the coolant reservoir. All the coolant fluid came out and the reservoir was nearly empty. The car was making some odd sounds and was overheating. Luckily the cap was right next to it and didn't fall out and into the streets. I went to the Hyundai dealership near my house to buy a giant bottle of coolant and filled it up and recap the coolant reservoir. Very disappointing and a waste of time and also putting my family safety in danger and possibly destroying my car engine More
Other Employees Tagged: Mike Lee, Alen Zheng, Larry Dee, Hanzel Fraguere, Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel
January 26, 2025
Puente Hills Hyundai Service Center is exceptional. They are prompt, detailed, skilled and highly knowledgeable. I will never purchase a car or get serviced anywhere else! They are prompt, detailed, skilled and highly knowledgeable. I will never purchase a car or get serviced anywhere else! More
Other Employees Tagged: Mike Lee, Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel , Karim!! The BEST! Sales department
January 25, 2025
Friendly service advisors. Clean environment and shuttle service is definitely a plus. Would highly recommend Clean environment and shuttle service is definitely a plus. Would highly recommend More
Other Employees Tagged: Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel
January 14, 2025
Good and patience to take care of us , very polite and we feel comfortable with her feel comfortable with her More
Other Employees Tagged: Mike Lee, Alen Zheng, Larry Dee, Hanzel Fraguere, Javier Olivares, Jae Lee, Jay Jussal, Faustino Lozano, Javer Esquivel
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