Scott Willis

Job was done quickly and well and they communicated the whole time. Nice people there whole time. Nice people there More

by brianjneubert Verified Customer Verified Customer

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Always a good experience I Travel from Illinois Just like clockwork in and out in no time flat everyone always friendly clockwork in and out in no time flat everyone always friendly More

by terrilawhead Verified Customer Verified Customer

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Terrible communication about status of vehicle, excuses for miscommunication all the time, inability to diagnose and fix problems. Just all around bad service… for miscommunication all the time, inability to diagnose and fix problems. Just all around bad service… More

by matt_meek Verified Customer Verified Customer

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Dealer is always efficient! Enjoy dealing with the staff. Will recommend them to any for anyone. Enjoy dealing with the staff. Will recommend them to any for anyone. More

by lori.wheeler9182 Verified Customer Verified Customer

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Well they cannot control what Chrysler will do from a warranty perspective they have 100% control over the communication they provide. Communication from drop off to pick up was poor. I don't believe t warranty perspective they have 100% control over the communication they provide. Communication from drop off to pick up was poor. I don't believe they actually communicated with Chrysler on my behalf of the warranty and could not provide any evidence of that. Took 7 days to just complete an analysis and charge me close to $200 without providing the details. I would suggest you go to your local independent mechanic if it's not warranty work and if under warranty consider driving to Monticello in the future. More

by elmills Verified Customer Verified Customer

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Very polite and helpful when asked a question and made sure I did not. Red anything while waiting sure I did not. Red anything while waiting More

by donandbonnie Verified Customer Verified Customer

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Quality service with knowledgeable staff. They are courteous and respectful, willing to take the time to answer my questions. They are courteous and respectful, willing to take the time to answer my questions. More

by jkbarrett Verified Customer Verified Customer

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The service team at Twin City is always fantastic to work with. Always upfront and honest. with. Always upfront and honest. More

by jonas_13 Verified Customer Verified Customer

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Quality of work was great and they were very friendly and informative. Glad I chose them for the work informative. Glad I chose them for the work More

by demmert79 Verified Customer Verified Customer

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Staff is always friendly and helpful. Work is done on time and done correctly. I would recommend them highly Work is done on time and done correctly. I would recommend them highly More

by mfoster750 Verified Customer Verified Customer

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