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Scott Wagner
Scott Wagner at INFINITI Of Orland Park
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Scott Wagner

Used Car Director

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.4
10 Reviews
4.4

10 Reviews

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10 Reviews of Scott Wagner

August 30, 2024

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Employee Rating

Nut-Road Wheel locks purchased on 11/15/23 were removed from my tires during an oil change 5 months ago. I called to inquire and was told to bring vehicle to service. On 8/13/24 I asked the service depa More

by CLAUDIAHJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brittany Blunt, Joe Mikuzis, Eddie Marquie, Brian Coster, Chris Vosler, Christine Griswold , Sebastian Badillo, Terry Lewis

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Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for bringing this to our attention, and we apologize for the inconvenience you’ve experienced. We’re sorry to hear about the issue with your wheel locks and the lack of follow-up from our team. Your satisfaction is important to us, and we want to resolve this promptly. Please contact us directly at 708-403-4700 to address this issue and set up an appointment for the missing wheels locks. Best Wishes, INFINITI Of Orland Park

May 31, 2024

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Great Service I got in on time and in a timely manner, friendly service always More

by LATOSCASTANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Blunt, Joe Mikuzis, Eddie Marquie , Sebastian Badillo, Samantha Huff, Anthony Paramo

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Jun 20, 2024

INFINITI Of Orland Park responded

Thank you for your fantastic review! We're thrilled to hear that you received great service and were attended to promptly. Our team takes pride in providing friendly and timely service. If you need anything else, don't hesitate to reach out. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

April 15, 2024

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Great experience. Very comfortable not rushed on the car buying very knowledgeable. Will definitely recommend. More

by dcarrillo3231990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Ruiz

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Apr 19, 2024

INFINITI Of Orland Park responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you felt comfortable and well-informed throughout the car buying process. Our team takes pride in providing knowledgeable and unhurried service to ensure that our customers have a great experience. We appreciate your recommendation and are delighted that you chose us for your automotive needs. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best Wishes, INFINITI Of Orland Park

March 02, 2024

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The service was absolutely fantastic. The representative answered my questions and they worked on my car. More

by KAREN.GOULD1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Robles, JJ Vock

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Mar 15, 2024

INFINITI Of Orland Park responded

Thank you for your positive feedback! We're delighted to hear that you had a fantastic service experience with us. Providing excellent customer service and addressing all your questions and concerns is our priority. We're glad our representative was able to assist you and that our team efficiently worked on your car to ensure it's in top condition. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

January 19, 2024

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Took awhile for battery changing, but I was pleased with service and the courtesy of the staff. More

by hsmith43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Blunt, Joe Mikuzis , Samantha Huff, Anthony Paramo, Moe Rashid, Ronnie Robles

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January 15, 2024

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The Best in the Business! !! Excellent staff and overall experience! Will only buy from them!!! More

by MAUREENKARUNTZOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski, Bassam Georgy, Mimi Nofal, Dan Schedler, Brian and Terry

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Jan 26, 2024

INFINITI Of Orland Park responded

Thank you so much for your kind words! We're thrilled to hear that you had the best experience with our dealership and that our staff exceeded your expectations. Providing excellent service is our goal, and we're delighted to have made a positive impact on your experience. If there's anything specific you enjoyed about your visit or if there's anything else we can assist you with, please feel free to let us know. Best Wishes, INFINITI Of Orland Park

November 20, 2023

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Very best experience in the world good people expert at wat they do I recommend to everyone More

by DANTWANSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Blunt, Joe Mikuzis , Samantha Huff, Anthony Paramo, Moe Rashid, Ronnie Robles

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Nov 28, 2023

INFINITI Of Orland Park responded

Thank you so much for your incredibly positive feedback! We're thrilled to hear that you had the very best experience with us and that our team demonstrated expertise in what they do. Recommendations from satisfied customers like you mean the world to us, and we truly appreciate your kind words. If there's anything specific you appreciated or if you have any further feedback, please feel free to share. We're here to serve you, and your satisfaction is our top priority. Thank you for recommending us to everyone, and we look forward to the opportunity to serve you and others in the future. Best Wishes, INFINITI Of Orland Park

August 06, 2023

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Employee Rating

My car was serviced for a new mirror and they replaced the mirror that I purchased however did not calibrate the camera. And left the sticky substance on my mirror casing. Needless to say I had to come ag More

by Elmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 11, 2023

INFINITI Of Orland Park responded

Elmo, We are disappointment to hear your visit was not the best. We hope to do better in the future and earn your business again. Best Wishes, INFINITI Of Orland Park

July 24, 2023

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Excellent service! Best department around! Will always buy here! Give them a try! I’m very please! More

by MAUREENKARUNTZOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski, Mimi Nofal, Dan Schedler

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Jul 28, 2023

INFINITI Of Orland Park responded

Maureenkaruntzos, THANK YOU! Thank you so much for leaving a great review. We appreciate it and your business! We look forward to seeing you again soon. Best Wishes, INFINITI Of Orland Park

July 22, 2023

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Employee Rating

This is the best dealership around! The staff is amazing! The service is always great! More

by MAUREENKARUNTZOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Mikuzis, Natalia Haq , Mimi Nofal, Moe Rashid, Joseph Ruiz, Dan Schedler

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Jul 28, 2023

INFINITI Of Orland Park responded

Maureenkaruntzos, Your kind works towards our staff goes a long way! THANK YOU! Best Wishes, INFINITI Of Orland Park

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