Scott Tophoney | Page 28

2nd Trip, 2nd Purchase, Same Great Experience This was the second time my family has visited Kelly Nissan over the last few years and both experiences were great. We worked with Scott Tophoney on This was the second time my family has visited Kelly Nissan over the last few years and both experiences were great. We worked with Scott Tophoney on each occasion and would recommend him (and Kelly!) to anyone. Other dealers were pushy and unable to answer my questions; Scott knew the products and inventory and, most importantly, was dedicated to making the purchasing process as smooth as possible. He and his team even stayed after the Dealership closed to ensure that I could finalize my purchase! From Managers to Financial Services to the on-lot Salesmen -- Kelly's customer service is amazing. I couldn't be happier with my purchase. More

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Smooth, Quick and Very Friendly I had a most rewarding experience with Kelly. Scott was friendly, answered all of our questions and kept his promises. We went from selecting to driv I had a most rewarding experience with Kelly. Scott was friendly, answered all of our questions and kept his promises. We went from selecting to driving our car in less than 24 hours. Thanks. More

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Outstanding Our visit to kelly nissan was very good. Not to happy with 09 altima our first purchase ..we return to see if we can upgrade to anther car. Our second Our visit to kelly nissan was very good. Not to happy with 09 altima our first purchase ..we return to see if we can upgrade to anther car. Our second sales person Scott was very helpful and saw our needs . We are very happy with our second purchase ..what I like about the sale person is that he was not looking to sell me an expensive car he was looking to sell me what I need .. That's a good sale person .. Thanks kelly nissan .. More

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Forever Customer was made Scott Tophoney was a very helpful man. Better than the previous dealership we dealt with for the same type of car. It was late when we got there and Scott Tophoney was a very helpful man. Better than the previous dealership we dealt with for the same type of car. It was late when we got there and the experience didnt end til well after closing time. But Scott kept at it regardless of the time. He was very polite and kind. Didnt mind answering all the questions me and wife threw at him. (As first time car owners we had alot of questions) The whole Kelly Nissan team was very kind and ready to help us at a moments notice. Thank you so much and we WILL be seeing you all again soon. More

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Helped us get back into a qualty Nissan Very pleased with Scott Tophoney's genuine, helpful personality and John Lim's amazing knowledge of people, cars and financing. These gentlemen helped Very pleased with Scott Tophoney's genuine, helpful personality and John Lim's amazing knowledge of people, cars and financing. These gentlemen helped us get out of an "upside down" undesirable vehicle and into the a safe, quality 2013 Altima. This was a much-needed change back to our pre-2010 standard of living when my wife and I had both been laid off and forced to sell our Nissan and do a short sale of our home. Driving a Nissan again after 4 years gives us the feeling of returning home. Special thanks to Nissan Finance, too! More

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An incredible experience from start to finish I originally started by looking at used certified Nissans with Scott Tophoney. Scott was incredible to deal with. He was extremely professional, cou I originally started by looking at used certified Nissans with Scott Tophoney. Scott was incredible to deal with. He was extremely professional, courteous and went out of his way to help me. I never felt pressured or sold at any point in time. When we realized that a new vehicle was the best route to pursue Leo and John L assisted with the VPP pricing and getting everything in order to obtain the best deal possible. Leo even went out of his way to make a You Tube video that he emailed to me so that I could show my wife the vehicle and save time driving back and forth. What an incredible experience. More

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Great car buying experience I was extremely pleased with Kelly Nissan of Route 33. Scott was very informative and took the time to explain every detail about the car. They worked I was extremely pleased with Kelly Nissan of Route 33. Scott was very informative and took the time to explain every detail about the car. They worked quickly to get me financing and I took my car home that same day. More

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2013 Nissan Altima Out of all my experiences at dealerships throughout the Lehigh Valley, this one was truly remarkable. Scott had helped me earlier in my car search, an Out of all my experiences at dealerships throughout the Lehigh Valley, this one was truly remarkable. Scott had helped me earlier in my car search, and was happy to assist me again. He was very patient with me while I weighed my options, and provided priceless advice on not only the car I wanted to buy but also life in general. He was incredibly thorough with all aspects of the sale, and made my girlfriend (whom was with me at the time) and I very comfortable with him. He did not treat us like children, but as his equals. He often mentioned that he would not push the car onto me, but wanted me to know everything there was to know in order to make my decision - that was definitely a relief from all of the commotion I had experienced from other dealerships. As we were about to leave, we noticed there was a nick in the windshield that we hadn't noticed before. We went back inside to let him know and, without hesitation, he made arrangements for someone to repair it within the week. It was comforting to know that, even after the sale (albeit moments later) he was willing to give us a hand. He's truly an amazing car salesman and person. More

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Nissan Rogue Sales rep greeted my dad and I as soon as we walked through the door. Scott was very friendly and answered our questions honestly and appropriately. H Sales rep greeted my dad and I as soon as we walked through the door. Scott was very friendly and answered our questions honestly and appropriately. He attempted to get me the best deal possible. My parents and I enjoyed having Scott as our sales consultant throughout our entire buying experience. More

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Needed Car ASAP, Got Same Day! When my previous car decided to die on me without any warning, and I had just spend a lot of my money on a vacation, I was quite stressed that I would When my previous car decided to die on me without any warning, and I had just spend a lot of my money on a vacation, I was quite stressed that I wouldn't be able to get a car at all, let alone something I'd be happy owning, or be able to get it before my folks left town with the rental car they already had. So, I went in with a dire outlook, looking for something as cheap as possible, but walked away the same day I went in with much more reasonable financing than I'd anticipated being able to lock down, and a wonderful pre-owned 2008 Ford Fusion that'll serve as a welcome ride for a number of years. More

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