Scott Tophoney | Page 41

Where to begin, I am always a bit skeptical when it comes to salespeople and service. Every time I purchase a vehicle it seems like it's been a long drawn out process with people taking me for a ride. Kelly to salespeople and service. Every time I purchase a vehicle it seems like it's been a long drawn out process with people taking me for a ride. Kelly Nissan is totally on point with their exceptional service. We arrived to find the vehicle we had looked at the previous evening online outside of the front entrance. Our salesman Scott was also outside. We found out this particular vehicle was possibly sold,but did everything he could to try and accomodate us with financing because it may fall through. Long story short, my girlfriend got the vehicle she wanted at a payment that fit her budget. I applaude this entire staff and their pursuit of excellence with customer service/sales. Thank you again Scott,John, & Dave. You will be sure to see us again when we purchase our next vehicle. More

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Scott was extremely helpful throughout my entire visit. He was very personable and answered any questions I had. Scott was amazing and I will absolutely reccommend him to anyone! Everyone at the dealership He was very personable and answered any questions I had. Scott was amazing and I will absolutely reccommend him to anyone! Everyone at the dealership was very friendly and helpful throughout the entire day! More

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The rating that these guys got is that their service was great. Why because they where up front with everything from customer service to helping Dottie Reaser get into the right type of car and no hassel to great. Why because they where up front with everything from customer service to helping Dottie Reaser get into the right type of car and no hassel to get her a loan for the car. We did an online application and Steve called the very next day and said come on down we can work with you. Then he introuduced Scott to Dottie and he found her the right car to get in and out of due to Dotties bad hip. These guys where on point and got me what i wanted. I went to braun daub kia in easton,pa and to be blunt the service was not great at all. They said i would need a co-signer and all that making it very hard to get what Dottie wanted. Told braun daub to forget it and went from bad service to Great service at kelly nissian in easton,pa. yeah i made the right decision. To Scott and Steve you made Dottie Reasers day with the 2010 chevy malibu. thanks you guys at kelly. keep up the great customer service. More

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I had a lot of problems, expired insurance, expired registration, and Scott worked with me, even on days off, to get me registered and driving home in a new car. The only part of the experience I woul registration, and Scott worked with me, even on days off, to get me registered and driving home in a new car. The only part of the experience I would change is putting more control in the salesman's hands. He had to refer to someone else on every detail, from price and financing to registration. He was forced to walk to a different building several times to talk to someone else. But that's management's mistake, not the salesman's. More

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The two employees that my wife and I worked with were excellent. Scott made the experience of buying a car seamless and simple. He took the time to understand what we were looking for and didn't try to f excellent. Scott made the experience of buying a car seamless and simple. He took the time to understand what we were looking for and didn't try to force cars into our driveway. Steve then continued to impress us by working the payments to where we wanted to be. They both understood and worked with the available money we had to use as a down payment. They were great guys that allowed us to enjoy a better experience than expected, trying to buy cars. More

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? Working with Kelly Nissan and its employees was a great ? Working with Kelly Nissan and its employees was a great used car purchase experience. All the employees were very friendly and helpful. Our sales pe ? Working with Kelly Nissan and its employees was a great used car purchase experience. All the employees were very friendly and helpful. Our sales person, Scott Tophoney, was GREAT! Scott really had our interest, needs, and limits in check and was able to offer suggestions. In the end, he was able to meet our needs and our desires by putting together a great deal on our 2007 Nissan. More

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