Scott Smith

He was very informative about each and every car he showed us. He was very kind. Also not a pushy salesman, showed us all the options we had on the vehicle and the loan process showed us. He was very kind. Also not a pushy salesman, showed us all the options we had on the vehicle and the loan process More

by DSHEARPERFECTION Verified Customer Verified Customer

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I found it to be a very good and friendly place. I was helped very guickly. I liked it when the clerked remembered my name. I was helped very guickly. I liked it when the clerked remembered my name. More

by DerHenSon Verified Customer Verified Customer

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Everything went extremely well and very nice. The repair was done really well and I picked it up on time The repair was done really well and I picked it up on time More

by clete1904 Verified Customer Verified Customer

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Body work done nicely and even washed and detailed car before returning to me . Very happy with auto body. before returning to me . Very happy with auto body. More

by GDAISYGIRL Verified Customer Verified Customer

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Worst customer service I’ve ever seen. The women at the service desk are always rude and hateful every time. Both of them. Been dealing with them for over and year and they’ve been like t The women at the service desk are always rude and hateful every time. Both of them. Been dealing with them for over and year and they’ve been like this since day one. I will buy a 60 thousand dollar car from somewhere else next time. I tell all my friends to stay away from Volkswagen in Roanoke simply because of the two women at the service desk. They are absolutely terrible. More

by kwalters323 Verified Customer Verified Customer

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Superb work performance excellent customer service continuous updates from collision center staff kind and professional my car was repaired and detailed inside and out a very pleasant surprise continuous updates from collision center staff kind and professional my car was repaired and detailed inside and out a very pleasant surprise More

by subletttc Verified Customer Verified Customer

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I always get great service and attention to detail with southern team. I recommend you check them out before you go anywhere else.... with southern team. I recommend you check them out before you go anywhere else.... More

by gojoe744 Verified Customer Verified Customer

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Restocked $2000 of parts without asking me if I wanted them! I wanted them! Their bid was $2000 over another body shop causing my car to be a "total loss", would not be other place! Charged me for sto them! I wanted them! Their bid was $2000 over another body shop causing my car to be a "total loss", would not be other place! Charged me for storage of 10 days before final review from my insurance. I may take you to court. I had svc done there twice! over $2K. never again. plan to tell everyone how "dirty" you are! yelp etc More

by LINDAHAJE Verified Customer Verified Customer

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Got me in quickly and keep me notified everyday on the progress. Definitely use them again. progress. Definitely use them again. More

by lrmom Verified Customer Verified Customer

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Excellent service department with responsive awareness of warranty issues!!!! Service team is very helpful and friendly!!! They are always helpful and friendly!!!! warranty issues!!!! Service team is very helpful and friendly!!! They are always helpful and friendly!!!! More

by RWRHUMMER Verified Customer Verified Customer

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