Scott Kostecki | Page 6

I didn’t care for the man waiting on us. I remembered him from before and was disappointed I didn’t get the friendly guy at the other desk. He stood there with a scowl shuffling papers and s I remembered him from before and was disappointed I didn’t get the friendly guy at the other desk. He stood there with a scowl shuffling papers and saying nothing. I wondered if there was something wrong with him. He was nonresponsive to my texts and did the bare minimum - totally didn’t care. More

by melissacuster06 Verified Customer Verified Customer

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Everyone was very nice. They kept in contact with me. Having a 15 word minimum on service is obnoxious They kept in contact with me. Having a 15 word minimum on service is obnoxious More

by GAUSCHJ Verified Customer Verified Customer

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Making an appointment online is very easy and convenient. Service was within a timely manner Service was within a timely manner More

by mraftery0314 Verified Customer Verified Customer

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They did a great job in the snow storm. I really appreciated getting into a warm car I really appreciated getting into a warm car More

by Mbowles0211 Verified Customer Verified Customer

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Ryan is absolutely amazing every time I come in! 5 stars isn’t enough!! Highly recommend! 5 stars isn’t enough!! Highly recommend! More

by ketcherside13 Verified Customer Verified Customer

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Great service great people fix the problem thx for keeping me in the loop whit the services keeping me in the loop whit the services More

by spahic1980 Verified Customer Verified Customer

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They had to keep my car so they got me a rental to use. Thanks Thanks More

by kallen633 Verified Customer Verified Customer

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My vehicle had a nail in the driver back tire and the brakes were squeaking when I purchased my vehicle. Serviceman didn’t inform me when my vehicle was done with service before going to lunch brakes were squeaking when I purchased my vehicle. Serviceman didn’t inform me when my vehicle was done with service before going to lunch More

by chandacturner.2work Verified Customer Verified Customer

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So many Service Departments suck. Not Suntrup VW. They are honest and never, ever upcharge or perform work I don’t need. Not Suntrup VW. They are honest and never, ever upcharge or perform work I don’t need. More

by brook1 Verified Customer Verified Customer

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Got an oil change, new spark plugs and cabin filter. Looking under the hood recently I saw oil all over the place in the engine bay. Much of it has dripped down to the underbody panels and around the be Looking under the hood recently I saw oil all over the place in the engine bay. Much of it has dripped down to the underbody panels and around the belts. I realize you sometime spill oil during an oil change, but this looks awful. Makes me nervous about the health of my car. I now have to check the oil level often out of fear there is a greater problem than just a big spill. More

by ejwass2001 Verified Customer Verified Customer

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