Scott Ingenito

The service department is customer focused. They take care of you like you are family. They take care of you like you are family. More

by themonroefamily Verified Customer Verified Customer

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Always a pleasant, professional, timely experience. Service is always exceptional and easy. Best service experience I have ever had Service is always exceptional and easy. Best service experience I have ever had More

by ANA.SORRILLA Verified Customer Verified Customer

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Excellent service didn’t have to wait and very attentive to explaining everything about appointment to explaining everything about appointment More

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I’m always pleased with the quality and timeliness of my service! Casey is awesome. service! Casey is awesome. More

by abbypainnp Verified Customer Verified Customer

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Casey answered all my questions & kept me informed, wait time wasn't long & the waiting room was comfortable. time wasn't long & the waiting room was comfortable. More

by prettyzebras12 Verified Customer Verified Customer

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Dealership took care of the recalls, also oil service tire rotation, next time might spend a little more time checking tire pressures tire rotation, next time might spend a little more time checking tire pressures More

by rcistrel Verified Customer Verified Customer

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As always, a great experienI recently took my car in for service, and as always, it was a great experience. The team at the Family Kia service department. was friendly and professional right from the moment service, and as always, it was a great experience. The team at the Family Kia service department. was friendly and professional right from the moment I walked in. They took the time to explain the necessary repairs and even provided an estimate before starting any work. I appreciated their transparency and attention to detail. The service was completed on time, and they even washed my car before returning it to me, which was a nice touch. Overall, I felt well taken care of and confident in the work they did. I highly recommend the Family Kia service department. for anyone looking for a hassle-free experience!ce. More

by VP Verified Customer Verified Customer

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This is\nMy fifth car with Kia and the reason that I keep buying them.It's because I never have to worry about the service department.They do an excellent job and they always take care of me.And that is why buying them.It's because I never have to worry about the service department.They do an excellent job and they always take care of me.And that is why I keep coming environment , my kids from them More

by foldsc54 Verified Customer Verified Customer

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Brought car in for safety recall amd technicians tried to tell me I needed nearly $800 worth of maintance. Come to find out its standard practice to tell everyone they need an alignment if they havemt been t tell me I needed nearly $800 worth of maintance. Come to find out its standard practice to tell everyone they need an alignment if they havemt been to this dealership, claiming they can't see kia history at other locations. First of all, I just had tires put on 7 months ago and obviously had them aligned. This is a blatant upsell and inappropriate. They also claimed i needed other maintance that had been completed last year. Never asking if it was done, claiming its standard. NO ITS NOT! Ask questions about histor dont upsell. I will never be back. Id rather drive to another city for my next recall. Definitely not trustworthy and clearly trying to hustle unknowing customers. More

by MARYNEAPOLITAN Verified Customer Verified Customer

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Great service department with professional and courteous advisors. I was kept up on the status of my car and was completed and washed as promised advisors. I was kept up on the status of my car and was completed and washed as promised More

by adgarzia Verified Customer Verified Customer

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