Scott Ingenito

I purchased a very expensive warranty when buying my used Kia. I am currently having problems with my transmission and don’t feel supported by this dealership. I have been told that it’s between myself and t Kia. I am currently having problems with my transmission and don’t feel supported by this dealership. I have been told that it’s between myself and the warranty company even though their mechanic confirmed the transmission issue. They have requested an adjuster come and address the (intermittent) issue but every time someone does, they find no issue. I feel that the Kia Dealership lacks in supporting me as their customer and will not go above and beyond anything outside their “normal protocol” to help me resolve this issue. In the meantime my mileage continues to go up and my warranty will expire leaving me stuck with a transmission expense I can not afford! I would not recommend this dealership! More

by truiz1234 Verified Customer Verified Customer

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Service and service technician were great! Everything went smoothly. Work was done as quoted and very timely. Everything went smoothly. Work was done as quoted and very timely. More

by kathy.true Verified Customer Verified Customer

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Great dealership great service department excellent prices and excellent work! Scott ingenito is the best service manager prices and excellent work! Scott ingenito is the best service manager More

by im1ru2 Verified Customer Verified Customer

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Derek was very responsive. I love this Kia dealership. I have had no issues in the three years of using them I love this Kia dealership. I have had no issues in the three years of using them More

by aimee8 Verified Customer Verified Customer

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Excellent service and quick turn around. I also appreciate that the staff kept in touch with me while they worked on my car. I also appreciate that the staff kept in touch with me while they worked on my car. More

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Best customer service on the planet ! !! Amazing how much they actually care about People wonderful!!!! Great People !! Amazing how much they actually care about People wonderful!!!! Great People More

by halvorsenauto Verified Customer Verified Customer

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Outstanding and exceptional, great service, very personable, helpful, timely, respectful, informative, and fairly quick, responsive, friendly people personable, helpful, timely, respectful, informative, and fairly quick, responsive, friendly people More

by nhallberg718 Verified Customer Verified Customer

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Family Kia is the best dealership I’ve dealt with over the years. I would recommend them not only family & friends but also strangers. the years. I would recommend them not only family & friends but also strangers. More

by JAN2BUSY Verified Customer Verified Customer

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Always very helpful and gets the job done in a timely matter and discusses how my vehicle is matter and discusses how my vehicle is More

by MIMIMCDANIEL1015 Verified Customer Verified Customer

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Very professional, customer service oriented, clean comfortable timely, knowledgeable, informative, free car wash, and popcorn. comfortable timely, knowledgeable, informative, free car wash, and popcorn. More

by jimatbh Verified Customer Verified Customer

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