Scott Hoak

M'Lady Nissan responded

Thank you to Timothy Riff for choosing M’Lady Nissan for his second purchase. We truly appreciate your continued trust and are honored to know it won’t be your last. Anthony Barbaro did a great job assisting you with your 2025 Nissan Kicks, and we’re glad to hear he was knowledgeable and easy to work with. Your kind words about Anthony and the entire Nissan team mean a great deal to us. Thank you again for your recommendation and for being part of the M’Lady Nissan family. We look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear rosig082478, Thank you so much for your continued loyalty and for sharing such a wonderful review! We are truly honored that this is your 5th vehicle purchased with us at M’Lady Nissan. That means more to us than we can say. We’re thrilled to hear that Hugo Duran continues to provide you with kind, professional, and attentive service. He truly cares about his customers, and your recommendation speaks volumes. We also appreciate the recognition of our team members who helped make your experience a great one. Your trust and recommendation mean everything to us. If you ever need anything at all, please don’t hesitate to reach out. Thank you again for choosing M’Lady Nissan—we look forward to many more years of working with you! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Rcbaun44, Thank you for your review! We're glad to hear that our team—Scott, Drew, Scott H., David, and Gio—provided a clear and efficient explanation of the program without taking up too much of your time. We always aim to make the process smooth and respectful of your schedule. We appreciate your recommendation and are grateful you chose M'Lady Nissan. If you need anything down the road, we're here to help! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Sassymom28, Thank you for the kind words! We're so glad to hear that Shane and the team took the time to listen and respond to your needs quickly. It’s always our goal to make sure every customer feels heard and well taken care of. We appreciate your trust and are thrilled you had a positive experience with us. If you ever need anything in the future, we're just a call away. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Dear Elizabeth, Thank you so much for your wonderful review! We're delighted to hear that Edgar Rueda provided you with helpful and informative service throughout the purchasing process. It's great to know that he took the time to explain the features of your new Nissan Rogue and valued your feedback. Your recommendation means a lot to us. If you ever need anything in the future, please don't hesitate to reach out. Enjoy your new Rogue, and thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Thank you for your loyalty and for sharing your positive experience, Rob! We're thrilled to hear that you've had great experiences working with Eddie for your car purchases. Providing upfront and transparent service is essential to us, and we're glad that Eddie has consistently delivered on that front. We'll be sure to pass along your compliments to Scott in the Service Department as well. If you ever need anything else or have any questions, feel free to reach out. We appreciate your support and look forward to serving you again in the future! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan

M'Lady Nissan responded

Thank you for sharing your experience, Daniel! We're delighted to hear that Eddie Colville provided you with efficient and easy leasing service for your new vehicle. At M'Lady Nissan, we aim to make the car leasing process smooth and hassle-free for our customers. If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your recommendation! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan

M'Lady Nissan responded

Dear Jim, Thank you for your continued loyalty to M’Lady Nissan and for sharing your experience with us. We're delighted to have had the opportunity to assist you with the purchase of your third car from our dealership. Providing great customer service, whether it's during purchases, repairs, or follow-ups, is our commitment to every customer. We truly appreciate your ongoing trust in us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan

M'Lady Nissan responded

Dear Rhooczko, Thank you for sharing your experience! We're delighted to hear that Shane and Drew provided you with excellent service and helped you find the perfect certified used vehicle to meet your needs. Your satisfaction is our top priority, and we're thrilled that you left our dealership feeling satisfied. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan 5656 Northwest Hwy Crystal Lake, IL 60014

M'Lady Nissan responded

Hi MyraM, Thank you for being a loyal customer! We're thrilled to hear about your positive experiences with our sales team, especially Hugo, and Randy for securing excellent financing deals. Additionally, we're delighted that Scott and our service team provided you with prompt and friendly service. Your continued trust in us means a lot. We're here whenever you need assistance or have any questions. Thanks again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan