Scott Fuller

Worst service department we’ve ever dealt with! They lied about the issues with our car, did not fix the issues! Finally the real issues were taken care of by another dealership after having it tow They lied about the issues with our car, did not fix the issues! Finally the real issues were taken care of by another dealership after having it towed a second time. We will never recommend Serra Volkswagen to anyone! They treat you like an idiot and take your money! More

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First of all,I arrived early for my appointment. They was able to accommodate me. Ashley was very professional and on top of everything. But of of all,It was complimentary at the end of the day. I They was able to accommodate me. Ashley was very professional and on top of everything. But of of all,It was complimentary at the end of the day. I was truly blessed and I thank God for favor over my life. I only take my car to Serran. Vanessa Harris Starling. More

by vanessa.starling4545 Verified Customer Verified Customer

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The service department did a great job with my car. They had to replace the engine and provided me a loaner to boot. Joe Nance was on spot with service. They had to replace the engine and provided me a loaner to boot. Joe Nance was on spot with service. More

by lowreytd Verified Customer Verified Customer

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I had an oil change and had the tires rotated. It cost nearly $200.00. Far too expensive. It cost nearly $200.00. Far too expensive. More

by jaminhoover Verified Customer Verified Customer

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I was in and out very quick and I have no complaints it was a very good experience was a very good experience More

by timothyadamlovell1984 Verified Customer Verified Customer

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Good fast service , no problem, happy with the results. It’s been a while since I received any discount service specials! It’s been a while since I received any discount service specials! More

by harddog56 Verified Customer Verified Customer

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Service was very quick and helpful. The assistance at the front desk was phenomenal and they got me in and out. I absolutely love the service that’s been provided. The assistance at the front desk was phenomenal and they got me in and out. I absolutely love the service that’s been provided. More

by christianhill0016 Verified Customer Verified Customer

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i love the service that i received from serra volkswagen and would be coming back again and would be coming back again More

by malaijiajade Verified Customer Verified Customer

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We have had multiple Nissans that we have taken to Serra. The service department is always helpful, friendly, and I have always been treated with respect. The service department is always helpful, friendly, and I have always been treated with respect. More

by AYANNABELLE Verified Customer Verified Customer

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Efficient service, friendly staff, and clear communication. Car returned in great condition and on time—overall a smooth, satisfying experience. communication. Car returned in great condition and on time—overall a smooth, satisfying experience. More

by taylor.walterg Verified Customer Verified Customer

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