Joshua Lane
Joshua Lane at Serra Volkswagen
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Joshua Lane

Service Manager

Serra Volkswagen

1490 Center Point Pkwy
Birmingham, AL 35215

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4.7
312 Reviews

Dealership Experience

12 yrs, 1 mo

Industry Experience

19 yrs, 1 mo

Specialties & Trainings

VOLKSWAGEN CERTIFIED

4.7

312 Reviews

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312 Reviews of Joshua Lane

June 06, 2024

Dealership Rating
Employee Rating

Awesome service and they quickly diagnosed and fixed my car. I would feel comfortable bringing my car back for service and maintenance. More

by HANNAHPIRRELLO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

June 05, 2024

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Awesome service advisor! He was informative and nice. Luckily figured out the issue for me. More

by HAYEMMAHAY
Service Price Transparency
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Recommend Dealer
Yes

May 31, 2024

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They did great on my car. I love it so much. I will take it back. More

by marajiwilkins28
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

May 29, 2024

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Got the job done and the issue was resolved i hopefully will not have to come back More

by Feliciasims
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

May 28, 2024

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I’m very happy with this service and attention thanks for your service I’m very happy about this car good job on my car love More

by javieraguirre919
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Recommend Dealer
Yes

May 26, 2024

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great customer service, clean facilities and comfortable seating while waiting...also a tv for watching...and they have ride service if you need a ride More

by merrittsean043
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Recommend Dealer
Yes

May 24, 2024

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The surroundings were well kept, conducive to a shorter time there than I can remember. More

by kimosabespop
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Recommend Dealer
Yes

May 22, 2024

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I had noise issues with the brakes and tires. It too them an hour before they actually test drove my car and pulled it into the shop. The brake rotors were replaced for a fair price, but I did no More

by SIMONLUETZE
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Recommend Dealer
Yes

May 18, 2024

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I was told upfront the length of time for service and it was right on time. Great experience! More

by TGMINTZ
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Recommend Dealer
Yes

May 09, 2024

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The staff is so kind! They are very welcoming and make the wait easy! I definitely recommend here! More

by clara.long7203
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

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