Scott Easton

Service people kept us advised on what was happening with our service being done at all times our service being done at all times More

by RAE06HARRIS7486 Verified Customer Verified Customer

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The staff are courteous, kind and prompt. The waiting area has comfortable seats and a relaxed feeling. The waiting area has comfortable seats and a relaxed feeling. More

by Unknown Verified Customer Verified Customer

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Had my car multiple times for same issue. To say it was extremely disappointing is an understatement. Any additional warranty means nothing. To say it was extremely disappointing is an understatement. Any additional warranty means nothing. More

by ALEXESEDOLLAR Verified Customer Verified Customer

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Great place to buy a car from good deals and good people I will buy my next car from I will buy my next car from More

by rcanady71 Verified Customer Verified Customer

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Service doesn’t answer phone calls, sales men filled out MY server form for me. Would rather sell my car then to continue going to this dealer. MY server form for me. Would rather sell my car then to continue going to this dealer. More

by fack_southern_kia_VBblvd Verified Customer Verified Customer

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An employee named Rt,does not need to speak to customers coming in for service, I am completely convinced, that he is not customer friendly, he is very Very rude & disrespectful,, I wouldn't advise anyone, coming in for service, I am completely convinced, that he is not customer friendly, he is very Very rude & disrespectful,, I wouldn't advise anyone, to go there, for any type of service,,,MY car went I for a recall, & I ended up, coming out my pocket , ( with money , that I didn't havre, & their customer service socks, never ever again will I or anyone I know, have service done @ the va Beach, kia location, & I wouldn't advise any one else to either, # RIP OFFS More

by natinawhitehurst48 Verified Customer Verified Customer

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The service dept. is the pits. My car was there for over 1 year for a door. is the pits. My car was there for over 1 year for a door. More

by BILLFRANKLIN55 Verified Customer Verified Customer

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Mgmt is terrible and he’s rude. No phones in dealership so you can call in to check on status with vehicle. I went to dealership at 3:30 pm to get an update because I found out the No phones in dealership so you can call in to check on status with vehicle. I went to dealership at 3:30 pm to get an update because I found out the phones are on computer, so it just shows a little icon that there is a phone call. And since only one service writer he couldn’t answer. I was so mad. And of course I showed that I was mad and mgr started getting on me, he’s lucky my husband was with me cause I would have cussed him out. He thru me out of office! So what. Two other customers had to come down to dealership cause they couldn’t get thru on the phone either. I had appt at 9:00 am and 3:30 pm still not down. I’m going to find a different dealership More

by GrannyGeorge Verified Customer Verified Customer

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Waited forever to get my car worked on, for a recall. Just for them to mess it up worser,& not take responsibility Just for them to mess it up worser,& not take responsibility More

by natinawhitehurst48 Verified Customer Verified Customer

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It took a while to get my car, but I'm glad with how much time they put into repairing my car. time they put into repairing my car. More

by waterstar230 Verified Customer Verified Customer

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