Scott Chambers | Page 13

Exceptional Service I would like to give a very special thanks to Nicole for her exceptional dedication to customer service and for helping my daughter and I with EVERY r I would like to give a very special thanks to Nicole for her exceptional dedication to customer service and for helping my daughter and I with EVERY request we had. She was very patient and understanding and very knowledgeable about the vehicles we were interested in. What an asset to the Royal Team!! Also, thank you Scott for your dedication to the customer! We look forward to seeing you again! More

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Professional and Courteous From initial visit through purchase process, never any pressure to buy or rush the process. Thoroughly knowledgeable about their product line. Best o From initial visit through purchase process, never any pressure to buy or rush the process. Thoroughly knowledgeable about their product line. Best of all, no long waits at the dealership to process paperwork when I finally made the decision to buy. More

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Epic Cadillac Experience! Stephen Day knew exactly what model of Cadillac I was suited for, the XTS! He was extremely patient, was very knowledgeable about the brand, and answe Stephen Day knew exactly what model of Cadillac I was suited for, the XTS! He was extremely patient, was very knowledgeable about the brand, and answered all of my questions. I must admit, I was a bit apprehensive about shopping for a new car, but Stephen really put me at ease and truely made it a memorable experience. Royal just made a customer and Cadillac enthusiast for life. More

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New truck purchase I left an online message for more information. Nicole called me within the hour. She made the sales process personal and smooth. I would certainly do I left an online message for more information. Nicole called me within the hour. She made the sales process personal and smooth. I would certainly do business with her again. More

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Awesome place to do business So I needed a newer truck and Royal was the first place I stopped. Ryan was the sales person I met and he immediately put me at ease. I new the truc So I needed a newer truck and Royal was the first place I stopped. Ryan was the sales person I met and he immediately put me at ease. I new the truck I wanted to check out and we were out for a test drive fast. I loved the truck, I got a fantastic price for my trade in. He took my information, gave me the truck for 4 days, my next day off, and said we would go over financials then. There was no hassle, no pressure during that time. When I returned with my wife 4 days later, we went over the financial's, we weren't quite where we wanted to be. The financial team was fantastic at working with us...we reached an agreement and an hour later were out the door with a new truck. Best buying experience ever, would highly recommend. More

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Used car purchase The service & help I received was A1. Only thing more they couldve done was re-fill up the tank as the allowed us to test drive it for 24 hrs & pay a The service & help I received was A1. Only thing more they couldve done was re-fill up the tank as the allowed us to test drive it for 24 hrs & pay a little more attention to detail while detailing the vehicle but thats just me nitpicking. Aside from that We are fully satisfied More

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Scott Chambers ROCKS! The best purchase experience Scott Chambers is top notch. I was so pleased the way my sale went, no pressure. Everyone at Royal were great but Scott listened and didn't try and se Scott Chambers is top notch. I was so pleased the way my sale went, no pressure. Everyone at Royal were great but Scott listened and didn't try and sell me something I didn't want. And he was so kind. More

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Good experience! The process was easy and they explained everything, every step of the way Kim Miller was very helpful and friendly as soon as we pulled in to the deal The process was easy and they explained everything, every step of the way Kim Miller was very helpful and friendly as soon as we pulled in to the dealer. It was a wonderful and easy experience More

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Great Customer Service!! I was referred by my bank and glad they did. Nothing but a wonderful experience. Scott really listened to what type of vehicle I was looking for while I was referred by my bank and glad they did. Nothing but a wonderful experience. Scott really listened to what type of vehicle I was looking for while staying within my price range. He really took the time to answer all my questions with absolutely no pressure of buying any vehicle. Great Customer Service! Scott found the perfect vehicle to suit my needs. Thank you so much Scott and To all the Royal employees which all were very welcoming. The day I bought my vehicle, it was storming outside. Thanks to Eddie Madigan for offering to have my vehicle recleaned another day when it was bright and sunny. Made me feel like a valued customer. Will defiantly come back in the future to purchase new/used vehicle. More

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No pressure!! OUr sales person, Scott Chambers was the best experience we have ever had with purchasing a new car and the rest of the personal we dealt with was a OUr sales person, Scott Chambers was the best experience we have ever had with purchasing a new car and the rest of the personal we dealt with was also professional, from the manager, Mike, to the finance guy, Paul. Now lets hope the car is as good as the sales staff. More

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