Schuyler Crouch
Schuyler Crouch at Crest Cadillac
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Schuyler Crouch

Cadillac Certified Business Manager

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

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4.9
59 Reviews

As a native of Frisco, Texas, I have seen our great city change into one of the premier places to live amongst the US. I am an avid car enthusiast and a chocolate lab owner. Driven to give my clients the best car buying experience they deserve.

Dealership Experience

4 yrs, 7 mos

Industry Experience

6 yrs, 4 mos

Specialties & Trainings

Cadillac V Series & Blackwing School Graduate

Mark of Excellence Award Winner

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4.9

59 Reviews

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59 Reviews of Schuyler Crouch

March 30, 2025

Dealership Rating
Employee Rating

My experience at Crest was the best car buying experience I have had. They were all amazing and truly care about their customers and their experience! More

by k.martin17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keilyn Michaelis

March 28, 2025

Dealership Rating
Employee Rating

Great experience! We worked with Jordan Naemi and he was amazing! He was super helpful and made sure we were happy. We didn’t feel pressured to buy like other dealersh More

by destyneedovel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Crest Cadillac responded

It's wonderful to hear you had such a fantastic experience! We're delighted that Jordan Naemi provided you with such amazing service and ensured your happiness. We understand how important it is to feel comfortable and not pressured during the car-buying process, and we're glad Jordan created that environment for you. We're equally pleased to hear that Schuyler in finance went above and beyond to assist you. It's fantastic that you found the entire team to be family-oriented and customer-focused. We appreciate you sharing your 10/10 recommendation and your positive feedback. We're truly glad you chose to work with us, and look forward to assisting you in the future!

March 28, 2025

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Employee Rating

Great service from Omar, business manager and Bryan in service … they handled all questions and did so in a timely fashion More

by STEVEPIRO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: James Freel, Omar Elwir

Mar 31, 2025

Crest Cadillac responded

It's wonderful to hear you received great service from Omar, Bryan and other members of our team! We're pleased that they addressed all your questions promptly and efficiently. We understand that timely and thorough communication is crucial, and we're glad they provided that for you. Thank you for sharing your positive experience, we look forward to seeing you next time!

March 28, 2025

Dealership Rating
Employee Rating

Our experience with Crest Cadillac was pleasant due to working with Doug, Schuyler and Jake. Doug helped us select a car with our needs. More

by CAROLYN.HART5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Douglas Bazurto , Jake Weisbein

Mar 31, 2025

Crest Cadillac responded

It's wonderful to hear that your experience was pleasant! We're delighted that Doug, Schuyler, and Jake were able to assist you. We're especially pleased that Doug helped you select a car that met your specific needs. We understand how important it is to find the right vehicle, and we're glad he was able to guide you through the process. Thank you for sharing your positive feedback, and we look forward to seeing you next time!

March 24, 2025

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Best car dealership I have ever worked with in my entire seventy one years. Absolutely the best. More

by jerry_ashford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin, Austin Drabick

Mar 25, 2025

Crest Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us. We truly appreciate your trust and are grateful for your kind words.

March 20, 2025

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Employee Rating

Great dealership and very efficient! Answered all my questions and helped me so much. Shoutout Jenny for being amazing!! More

by Rachel Ferraro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jenny Joseph, John Kluber

Mar 24, 2025

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and that Jenny was able to assist you so well. We appreciate your feedback and look forward to helping you again in the future!

March 12, 2025

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Service personnel was polite, courteous, and knowledgeable. Work performed seems to be very good and on a timely basis. When checking out was informed use of credit card for payment would necess More

by JDCAVITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GREG (

Mar 13, 2025

Crest Cadillac responded

Thank you for your feedback. We’re glad to hear that our service personnel were polite, courteous, and knowledgeable, and that the work was done in a timely manner. We also appreciate your comments about the credit card fee, and we apologize for not informing you about it earlier. We understand how that could be frustrating and will work on making this more clear to our customers upfront. Your experience is important to us, and we hope to provide an even better experience next time.

March 12, 2025

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Employee Rating

Rachid, Monica and Schuyler were all very nice, helpful and professional. Wish the process didn’t take so long. More

by PFOSTER645
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Freel, Myles Bates, Rachid Lagrini , Monica in service was very nice

Mar 13, 2025

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that Rachid, Monica, and Schuyler provided you with great service and professionalism. We understand that the process took longer than expected, and we appreciate your patience. We’ll work on improving efficiency and hope to make your next experience even better!

March 11, 2025

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The process was an absolute beating. Bought/leased multiple cars, losing a day & 1/2 work is insane, the bulk of things could've been done online. More

by TCOFFEY0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Douglas Bazurto

Mar 12, 2025

Crest Cadillac responded

Thank you for sharing your feedback. We apologize for the inconvenience and understand that a lengthy process can be frustrating. We are always looking for ways to improve and make the experience more efficient for our customers, and your input will certainly help us in that effort. If you have any further concerns or suggestions, please feel free to reach out. We appreciate your patience and hope to better serve you in the future.

Mar 12, 2025

TCOFFEY0 responded

I think Cadillac needs to convey the message that it respects customer's time. I repeatedly requested that I not return to the dealership until everything was done so that all I needed to do was sign paperwork. Terms had already been negotiated and agreed to. I was assured that this was the case but when i arrived, nothing could've been further from the truth. Spent 1/2 day just sitting around waiting on others. Cadillac can do better!

March 11, 2025

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Employee Rating

Bryan was great in getting me a loan car in my time of need, and keeping me up to date on its progress through the shop. Couldn’t ask for better service! More

by Sammy Fowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Crest Cadillac responded

Thank you for your great review! We're so glad to hear that Bryan was able to assist you with a loan car and kept you informed throughout the process. Providing excellent service and keeping you updated is our priority, and we're happy we could meet your expectations. If you need anything else, feel free to reach out!

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