Sarita Alzate
Sarita Alzate at Hyundai of Wesley Chapel
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Sarita Alzate

Service Administrator

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.7
43 Reviews

Languages Spoken

Spanish Spanish

4.7

43 Reviews

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43 Reviews of Sarita Alzate

January 27, 2025

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Employee Rating

I love Wesley Chapel dealer because they are prompt and honest and the salesman gave us a very fair price for the car. I was very Satisfy More

by ADA526
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

January 23, 2025

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Jasmine is the absolute best! She kept me informed every step of the way as my car was there for 4 months waiting on an engine. I have nothing but amazing things to say about the More

by CHARITYH20S
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Recommend Dealer
Yes

Other Employees Tagged: Jasmine Yarwood

Jan 24, 2025

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jasmine and the team met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

January 22, 2025

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I thought Jasmine was efficient, friendly, helpful, knowledgeable and well educated in her job. She was also polite. More

by LIV2BEHAPPY69
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Recommend Dealer
Yes

Other Employees Tagged: Jasmine Yarwood

Jan 22, 2025

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. Jasmine and appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

January 11, 2025

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Nothing to complain… I always received the best service…staff are accommodating customers and make them feel welcomed. More

by MOLIVERSPAIN
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Recommend Dealer
Yes
Jan 12, 2025

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

January 10, 2025

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Disappointed with dealership & Hyundai, i never will purchase another Hyundai again. I was told to bring my vehicle to dealership because I allegedly had a warranty that would resolve my issue. I basica More

by vbhall78
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 13, 2025

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sincerely, Jose Gesmondi Service Manager

December 19, 2024

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Saleena is the best. I feel comfortable letting this service department work on my car More

by AMOCK5412
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Recommend Dealer
Yes
Dec 20, 2024

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

December 13, 2024

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Employee Rating

Service department staff was amazing. Especially Saleena and Sarita . Please forgive me on spelling. We are from out of town. My engine failed. Those two had me locked in the system by 7 More

by ashleybattani@yahoo.com
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Recommend Dealer
Yes

Other Employees Tagged: Saleena Crespo

Dec 15, 2024

Hyundai of Wesley Chapel responded

Thank you so much, Ashley, for your kind words for Saleena and Sarita and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

December 06, 2024

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3 hours for an appointment oil change ridicules. Work on you systems. Get better managing customer time More

by Fgrunewald
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Recommend Dealer
Yes
Dec 08, 2024

Hyundai of Wesley Chapel responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely, Jose Gesmondi Service Manager

December 06, 2024

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Professional and punctual with a knowledgeable staff and comfortable sitting area. Thank you for being here. More

by IBETTER
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Recommend Dealer
Yes
Dec 08, 2024

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

November 16, 2024

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Very expensive, my quote online was double the price when I picked it up., can’t afford to go there. More

by RMPERTZ
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Workmanship
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Recommend Dealer
No
Nov 21, 2024

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

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