Sarah Klein
Sarah Klein at Metro Lexus
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Sarah Klein

Finance Manager

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Sarah Klein

March 07, 2025

Dealership Rating
Employee Rating

Terry Raney is simply the best. I have leased my last 7 RX's from Metro-the last two from Terry. She is professional, knowledgeable, and she made the experience enjoyable. More

by Rhginc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey, Tysean Yorke

March 06, 2025

Dealership Rating
Employee Rating

Seth was very helpful in educating us about the product and options, and in stewarding us through the buying process. More

by jmellinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Collins, Cameron Lara

Mar 07, 2025

Metro Lexus responded

We're delighted to hear that Seth provided you with such helpful guidance at Metro Lexus. Thank you for sharing your experience!

February 03, 2025

Dealership Rating
Employee Rating

The process of buying the car was relatively smooth, very challenging negotiations. The salesman was.very easy to talk to and made both my wife and I very comfortable through the whole process. More

by Marulli2357
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Colin Haire

Feb 03, 2025

Metro Lexus responded

We're delighted to hear that the buying process was smooth and comfortable for you at Metro Lexus. Our team strives to make every experience as pleasant as possible, even during challenging negotiations. Thank you for choosing us!

February 01, 2025

Dealership Rating
Employee Rating

We have worked with Terry before to get our leases and she is always very helpful and friendly and knowledgeable. More

by Cindykett51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey

Feb 03, 2025

Metro Lexus responded

Thank you for your continued trust in Terry and the Metro Lexus team! We're delighted to hear about your positive leasing experiences with us. Looking forward to assisting you again in the future!

January 16, 2025

Dealership Rating
Employee Rating

Very accommodating and eager to help. Christian was easy to work with and knows his stuff! More

by Asma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Miller

Jan 16, 2025

Metro Lexus responded

We are glad to hear that Christian has been easy to work with. Thanks for choosing Metro Lexus!

January 10, 2025

Dealership Rating
Employee Rating

Ryan was a very good salesman. He helped me with learning about the car He was very polite. Been a very nice kid. Overall, I would recommend him to anybody. More

by Tarmonkey63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Yee

Jan 12, 2025

Metro Lexus responded

We're delighted to hear that Ryan provided you with such a positive experience at Metro Lexus. Thank you for recommending him and sharing your feedback!

January 05, 2025

Dealership Rating
Employee Rating

Everyone I encountered was friendly and helpful. My options were explained to me, they were able to show me the cars I was interested in and then get me the car that had everything I wanted. Thank y More

by uberman6191
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abed Darwish

Jan 06, 2025

Metro Lexus responded

We're delighted to hear that our team at Metro Lexus provided you with a friendly and informative experience. It's great to know we could help you find the perfect car! Thank you for choosing us, and enjoy your new ride!

January 02, 2025

Dealership Rating
Employee Rating

Colin and the folks at Metro Lexus are awesome! I purchased a new Lexus RX from them. The entire process, from start to finish, was easy and not stressful thanks to Colin and the folks at Metro Lex More

by katieveglia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Haire, Tysean Yorke

Jan 03, 2025

Metro Lexus responded

Katie, we're delighted to hear that Colin and Tysean made your experience at Metro Lexus exceptional! It's great to know they exceeded your expectations and ensured a smooth process. Thank you for recommending us, enjoy the new Lexus RX!

December 30, 2024

Dealership Rating
Employee Rating

I went to the dealership to look at the cars, I was disappointed there was only one Hybrid. Took for drive and Chris talked with me and we bought on the spot More

by janardantallam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Miller

Jan 01, 2025

Metro Lexus responded

We're glad Chris could assist you with your purchase at Metro Lexus! We hope you're enjoying your new hybrid and appreciate you choosing us.

December 30, 2024

Dealership Rating
Employee Rating

I was very pleased from the minute we walked in. The receptionist was kind and helpful. Our sales representative Christian was very knowledgeable and helpful without being at all pushy. Trea who hel More

by KellyBonner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Miller, Trae Harris

Dec 30, 2024

Metro Lexus responded

It's fantastic to hear that you had such a positive experience with our team at Metro Lexus! We're glad Christian and Trea made the process enjoyable and informative. Enjoy your new Lexus, and thank you for choosing us!

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