Sarah Garvin

Very impressed with every staff member we interacted with! Ashley was kind, knowledgeable and patient throughout the entire process. We never felt pushed or pressured into anything we weren’t comfortabl with! Ashley was kind, knowledgeable and patient throughout the entire process. We never felt pushed or pressured into anything we weren’t comfortable with. Michael taking the time for a technical overview was extremely helpful! Zack was personable and very easy to work with for the financials. Dave from the service department coming out to meet us and answer any questions we had. Sarah with management also introduced herself and helped with any questions or concerns. Everyone was amazing!!! More

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Christina was great! She was helpful, responsive, and pleasant. She would get back to me in good time with answers. Never had to chase her down for an answer. Just a grea She was helpful, responsive, and pleasant. She would get back to me in good time with answers. Never had to chase her down for an answer. Just a great experience all around. More

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Great experience, best car dealership I've dealt with. Very knowledgeable, polite and prompt. Thanks very much. Very knowledgeable, polite and prompt. Thanks very much. More

by IMALPASS Verified Customer Verified Customer

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Great experience! Everyone was very kind and patient with me while I took several weeks to make a decision. Everyone was very kind and patient with me while I took several weeks to make a decision. More

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Bought a new ‘25 JCW Mini Cooper Countryman. The staff was a pleasure to work with and I felt like I got a great deal. Great car, if you haven’t thought of a Mini give it a chance and it will no The staff was a pleasure to work with and I felt like I got a great deal. Great car, if you haven’t thought of a Mini give it a chance and it will not disappoint. More

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Ashley was very friendly and accommodating. I have leased and purchased many vehicles over the years, and this was by far the best experience I have ever had. Everyone was very helpful and inf I have leased and purchased many vehicles over the years, and this was by far the best experience I have ever had. Everyone was very helpful and informative and went above and beyond to answer my questions. Special kudos to Michael Hodgini for his patience and knowledge explaining ALL the many tech features, not an easy job. I have grand-children older than him; he did an excellent job and did not roll his eyes once! Thanks for making me feel comfortable! More

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Caleb Birely and the rest of the team at BMW of Fort Wayne were great to work with when purchasing my X5M Competition. I drove from 3hrs away and they were ready for me when I arrived. It was an easy pu Wayne were great to work with when purchasing my X5M Competition. I drove from 3hrs away and they were ready for me when I arrived. It was an easy purchase with great customer service. I would happily return for my next BMW. More

by JAMIEBRN Verified Customer Verified Customer

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Had a great experience with everybody that helped out with the truck that I purchased. Overall excellent kind group of people. They were straight forward. I give Christina Gentry, Michael Kramer and Zach with the truck that I purchased. Overall excellent kind group of people. They were straight forward. I give Christina Gentry, Michael Kramer and Zach Washington all 5 stars. More

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Great experience! I was purchasing a car from out of town and Mike and Sarah were very helpful and made it very easy to do from a long distance. When I showed up, they I was purchasing a car from out of town and Mike and Sarah were very helpful and made it very easy to do from a long distance. When I showed up, they had everything ready to go, it was quick and easy. I highly recommend them! More

by KevinP Verified Customer Verified Customer

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My experience was probably the smoothest trade-in I’ve ever had and the treatment was very professional! I will definitely give the Kelly Auto Group first dips on my future auto purchases. ever had and the treatment was very professional! I will definitely give the Kelly Auto Group first dips on my future auto purchases. More

by JESTRELLA25 Verified Customer Verified Customer

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