Sarah Connolly
Sarah Connolly at Secor Subaru
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Sarah Connolly

BDC and Customer Satisfaction Agent

Secor Subaru

501 Broad Street
New London, CT 06320

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4.9
19 Reviews

Hi, I’m Sarah. I enjoy reading, playing Dungeons & Dragons, and hanging out with my friends. I’m an aunt to two awesome nieces, and one awesome nephew. I’m pleased to be a part of the team here at Secor Subaru service.

Dealership Experience

2 yrs, 7 mos

Industry Experience

2 yrs, 7 mos

Languages Spoken

English English

4.9

19 Reviews

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19 Reviews of Sarah Connolly

October 11, 2024

Dealership Rating
Employee Rating

Dan is the man! He hooked it up with a top of the line 2024 Crosstrek Wilderness. After almost 5 months with the vehicle I can safely say I’m in love with this car a More

by Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Mirles, Austin Dube , Kyle from the service department also gets 5 stars

Oct 14, 2024

Secor Subaru responded

Jackson, we're delighted to hear that Dan and Austin made your experience at Secor Subaru so memorable! Enjoy every moment with your 2024 Crosstrek Wilderness, and we look forward to seeing you again in the future.

May 08, 2024

Dealership Rating
Employee Rating

They sales people were knowledgeable, the manager was easy to work with in negotiating a price and the finance department quickly got our load approved for a very good rate. More

by alangreenb0211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2024

Secor Subaru responded

We're glad to know you had a positive experience with our sales team and finance department at Secor Subaru. We strive for efficient, hassle-free service. Thanks for your review!

July 26, 2023

Dealership Rating
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The service advisor was knowledgeable and thorough. Will definitely be bringing my car back again! More

by kalechip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Secor Subaru responded

Thank you for the 5-star rating! We're delighted that our team provided you with great customer service during your visit. We appreciate your recommendation and hope to see you next time!- The Secor Subaru Team

April 14, 2023

Dealership Rating
Employee Rating

The purchase of my new vehicle was a positive experience. The staff is professional, knowledgeable informative and welcoming. Thank you! I love my new car. More

by mzampini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Wildes , Kevin O'Donovan, Paul Westermeyer

Apr 17, 2023

Secor Subaru responded

Thank you for trusting Secor Subaru with your recent purchase! We're glad our team could make the experience a great one and we wish you many happy miles in your new vehicle. Please don't hesitate to reach out if we can be of service again in the future!

March 20, 2023

Dealership Rating
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The service and internet crew are really helpful and good at what they do. Anastacia was excellent and had me out before I knew it. More

by Sarah C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2023

Secor Subaru responded

Thank you for the kind review, Sarah! Anastacia & the team appreciate your support and look forward to seeing you again next time here at Secor Subaru!

March 10, 2023

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have always had good service with secor and will continue lettting them take care of car. More

by elkrib31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Mirles, Rebecca Nutt

Mar 13, 2023

Secor Subaru responded

We're so glad to hear it! Thank you for being a loyal Secor Subaru customer!

February 09, 2023

Dealership Rating
Employee Rating

Great people. Great service. Great cars. I love my Subaru. And everyone in the building loves them too!!! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Mirles, Anastacia Rebell , Kevin O'Donovan, Kaitlyn Gray

Feb 09, 2023

Secor Subaru responded

Thank you for the kind review, David! We appreciate your support and look forward to seeing you next time here at Secor Subaru!

January 23, 2023

Dealership Rating
Employee Rating

Verbal Communication was good. Quick checkout process. Only issue was that Dealership did not read the self drop off key envelope regarding a separate issue I wanted taken care of. More

by StraightBlue2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen , Joycelyn Mata

Jan 24, 2023

Secor Subaru responded

Thank you for taking the time to share this experience. I'm sorry to hear your issue was not resolved and encourage you to contact me directly so we can discuss the situation in greater detail. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

January 22, 2023

Dealership Rating
Employee Rating

Secor Subaru team is friendly, knowledgeable, and honest. My questions are answered and maintenance is completed on time. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

Jan 23, 2023

Secor Subaru responded

Thank you for your kind feedback and five-star rating for our team, Andy! We look forward to seeing you back for your next appointment at Secor Subaru!

January 02, 2023

Dealership Rating
Employee Rating

Drove in with a "noise". Toldyhe car eas safe to drive. Got a quick appointment and a loaner car. More

by JAFOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell, Kyle Pullen , Joycelyn Mata

Jan 03, 2023

Secor Subaru responded

Thank you for your excellent review! We appreciate your 5 stars! -Secor Subaru

1

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