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Sandy Monson
Sandy Monson | Page 17
Professional BMW Service Advisor
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
288 Reviews
Sandy has dedicated 16 years of her career to BMW of Palm Springs and has been involved in the automotive industry for a total of 20 years. Outside of work, she finds joy in visiting Universal Studios, Disneyland, and zoos, all while cherishing moments spent with her family. Sandy has a passion for fashion and enjoys shopping in her free time. Her top choice among BMW models is the M3.
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288 Reviews of Sandy Monson
October 23, 2023
This is the 2nd time the car was brought in to service a seat sensor malfunction. They did not replace any parts, just did some computer related update and the problem still exists and now I have to bring seat sensor malfunction. They did not replace any parts, just did some computer related update and the problem still exists and now I have to bring it in for a 3rd time for the same repair! More
by jhubbard5
Verified Customer
October 21, 2023
The service was a bit slow, the car was in the shop for almost a week. To get in touch with the service advisors is sometimes difficult. For the first time the car was service they loan me a car which it w almost a week. To get in touch with the service advisors is sometimes difficult. For the first time the car was service they loan me a car which it was very much appreciated, I reside in Palm Desert. To procure a battery from other BMW dealer was also appreciated. More
by rjfr39
Other Employees Tagged: Bryan Gacayan
October 20, 2023
They loaned a car while tacking care of ours. Loved the prompt and professional service. Loved the prompt and professional service. More
by ALDOBAB
Other Employees Tagged: Chris Hapner
October 19, 2023
Excellent, through and speedy experience thanks to a flawless staff. Chris Hapner was especially knowledgeable and helpful. flawless staff. Chris Hapner was especially knowledgeable and helpful. More
by dukeandbob4894
Other Employees Tagged: Chris Hapner, Bryan Gacayan, Juan Sanchez , Savanna King
October 17, 2023
I wasn't happy that if I didn't pay $156. 00 I would not have the trouble light for my brakes taken off of the odometer displaying the need for brake service. This will probably cause me to se 00 I would not have the trouble light for my brakes taken off of the odometer displaying the need for brake service. This will probably cause me to seek other vendors to work on my BMW. More
by RLANGNER
Other Employees Tagged: Bryan Gacayan, Juan Sanchez
October 17, 2023
I have been with BMW of Palm Springs for several years now. The service department has always been helpful and informative. Juan Sanchez has been very patient and keeps us informed of the work and servi now. The service department has always been helpful and informative. Juan Sanchez has been very patient and keeps us informed of the work and service necessary for our GT. More
by LSHERMAN2
Other Employees Tagged: Chris Hapner, Bryan Gacayan, Juan Sanchez , Savanna King, Molly for rental vehcile
October 14, 2023
The service was very good for my my little antique Z4. Chris helped with estimate for my spilled pain damage and took time to get pain estimate. Thank you Sheila Chris helped with estimate for my spilled pain damage and took time to get pain estimate. Thank you Sheila More
by lizannpalmsprings
Other Employees Tagged: Chris Hapner, Bryan Gacayan, Juan Sanchez , Savanna King
