Sandra Van Hook | Page 2

Excellent customer service . Really listened to what I had to say . Found me the best deal that met my needs . Thank you Really listened to what I had to say . Found me the best deal that met my needs . Thank you More

by kingnasir22 Verified Customer Verified Customer

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Cheyanne in service was absolutely amazing. Reggie is sales was incredibly personable. Sandy in finance is amazing, she might be my favorite but don’t tell Reggie lol Hunter Head was positiv Reggie is sales was incredibly personable. Sandy in finance is amazing, she might be my favorite but don’t tell Reggie lol Hunter Head was positive and patient. I appreciate the time and energy Hunter! More

by Cosmith27 Verified Customer Verified Customer

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Josh was most excellent. He was really helpful and we enjoyed working with him. We’ll buy our next car from Kelly Ford and Josh for sure.!! Tom Johnson He was really helpful and we enjoyed working with him. We’ll buy our next car from Kelly Ford and Josh for sure.!! Tom Johnson More

by TJOHNSON53 Verified Customer Verified Customer

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After an issue with initial car, the team really came through and made our dream car work out! Excellent service and understanding. through and made our dream car work out! Excellent service and understanding. More

by FLEEHARR Verified Customer Verified Customer

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The truck my husband wanted was at this dealership. Never working with anyone at this dealership, I relied on chat GPT to assist with finding the best fit salesperson for us to reach out to and my choi Never working with anyone at this dealership, I relied on chat GPT to assist with finding the best fit salesperson for us to reach out to and my choice was Prince. We drove over 95 miles to look at the truck. Prince has the truck front and center at the showroom doors. It was beautiful. We test drove and both of us were very happy with the ride. Now the fun stuff. We sat at the desk and were presented with the figures. We were immediately taken back by the additional charges of $1,800 that were added to the price from “service” for tires, door code, etc. we voiced our concern with this tactic. Having bought many vehicles in our lifetime I knew one way or another that we were not going to accept those charges so the negotiations begin. I was able to successfully negotiate $2,500 off the price of the truck and toward our trade in. This dealership was easy to work with and appreciated our travel time. We were concerned with an open recall and decided to take it for a second test drive. Prince completely understood and welcomed us to our second ride. A full tank of diesel later we made our final decision. We got what we wanted for our trade and paid what we wanted for the truck. Everyone at the dealership was very friendly and I even shared a recipe with the finance lady. More

by randbl685 Verified Customer Verified Customer

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Kelly Ford and its sales Staff have always treated us fairly!. Clayton acknowledged that we have been repeat customers of Kelly ford and has always treated us as part of the Kelly Ford Family with the be fairly!. Clayton acknowledged that we have been repeat customers of Kelly ford and has always treated us as part of the Kelly Ford Family with the best deal possible!. Great customer service!. Keep up the great work!!. More

by KEM7976 Verified Customer Verified Customer

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Just a wonderful experience all the way around. .made me feel so relaxed as they took care of every step of the way .made me feel so relaxed as they took care of every step of the way More

by harristammy520 Verified Customer Verified Customer

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Valerie found the perfect truck for me, couldn’t believe how easy the buying process was. I highly recommend Kelly Ford and Valerie. how easy the buying process was. I highly recommend Kelly Ford and Valerie. More

by reelnative Verified Customer Verified Customer

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I e been dealing with them for awhile now and have had a great experience. Tracy in service. And Shane my sales person!! Keep me coming back!! great experience. Tracy in service. And Shane my sales person!! Keep me coming back!! More

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I had a very good experience, but I wish I could spend more time with you going over the deal as well. Is that vehicle that you purchased more time with you to go through things to make sure you understan more time with you going over the deal as well. Is that vehicle that you purchased more time with you to go through things to make sure you understand how the vehicle works as well as the deal? More

by Adamgainer2 Verified Customer Verified Customer

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