Samuel Martin | Page 3

Excellent experience buying a vehicle I really don’t like buying cars but Sam Martin made my experience a positive one. He was professional and very concerned about getting me a deal and c I really don’t like buying cars but Sam Martin made my experience a positive one. He was professional and very concerned about getting me a deal and car that I would Like and be happy with..... More

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Very pleased and will be back Sam helped me and my family test drive two cars and I decided on the very sleek Kia Forte! Sam was very nice and extremely knowledgeable! The manager Sam helped me and my family test drive two cars and I decided on the very sleek Kia Forte! Sam was very nice and extremely knowledgeable! The manager and finance lady were both very kind as well. Every single worker in the building had a great, upbeat attitude and helped one another! Such a warm and greeting environment that I cannot wait to return for another purchase someday and tell my friends and family to stop by and see Sam and his squad! More

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Sam was great Samuel made sure I was comfortable throughout my experience. He took the time to connect with me and lead me to my new car! He is very thoughtful and Samuel made sure I was comfortable throughout my experience. He took the time to connect with me and lead me to my new car! He is very thoughtful and direct. It was refreshing to deal with a car salesman who is genuine. More

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Easiest Car Purchase to Date This was by far the least painful car buying experience that I’ve had. Sam and I worked together, via email to nail down the vehicle that I was looki This was by far the least painful car buying experience that I’ve had. Sam and I worked together, via email to nail down the vehicle that I was looking for, ahead of going into the dealership. Once I was in the dealership, Cochran’s no haggle pricing made the process quick and easy. More

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New Sportage Purchase We were trading in our Sportage for a new one. Sam Martin was terrific to work with. He knows Kias well and never pressured us. Left with a new one an We were trading in our Sportage for a new one. Sam Martin was terrific to work with. He knows Kias well and never pressured us. Left with a new one and happy with our final price. More

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Great customer service We went to the Kia lot to look for something very specific and knew what we were looking for. When we arrived we met Sam, the sales person. Let me sta We went to the Kia lot to look for something very specific and knew what we were looking for. When we arrived we met Sam, the sales person. Let me start by saying he was awesome! From the start he was very personable and we loved his personality. We came there with a certain mindset and he handled us beautifully and with respect. We let him know that we had other cars in mind on other lots that we wanted to see, he understood completely, told us that it was good to have options and to explore them to see what we like, did not push us but let us know that he was there for us and will help in any way he could. We interacted with 4 other sales people at other lots and our experience was no where near how we felt with Sam. Those other people made us feel like we didn't even want to be there at their lots and pushed us back to the Kia lot to work with Sam. Now to get to the terrible issue we had. The paperwork was signed and the CPO Kia Sorento was mine. We got it home and a check engine light came on. We called and Sam personally drove a brand new 2019 Kia Sorento 25 minutes away to the restaurant we were at to take care of the situation. He left the 2019 for me and they took mine to be looked at. The next day they called to tell us that the part was being shipped overnight and would be taken care of. I understand that things happen and I was VERY upset but the way that everything was handled made me feel better and happy. This was my 12 anniversary present and I'm excited to pick it up. Thank you Sam. More

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