Samuel Lafoca | Page 2
Service Advisor
Mercedes-Benz of Temecula
40910 Temecula Center Drive
Temecula, CA 92591
152 Reviews
Write a Review152 Reviews of Samuel Lafoca
July 29, 2020
I highly recommend Ian or sales person. He is extremely knowledgeable about Mercedes vehicles. Our finance person, Jackie, listened to our needs and really worked with us giving us great price we were comf knowledgeable about Mercedes vehicles. Our finance person, Jackie, listened to our needs and really worked with us giving us great price we were comfortable with! All in a few hours! It was overall a great experience... More
Other Employees Tagged: Ian Pinney, Jacqueline Nasser, Jose Hernandez
July 24, 2020
The Service at this dealership seems to have improved quite a bit since I was there last. Everybody was very friendly and attentive. Sam took great care of me, and went out of his way to make sure my car quite a bit since I was there last. Everybody was very friendly and attentive. Sam took great care of me, and went out of his way to make sure my car was fixed in a timely manner and cleaned inside and out better than it had ever been cleaned before at the dealership. He remembered me from my last visit and did a good job of explaining the future recommended Work that needs to be done. Also, I was given a rental car from Greenleaf. Christina, the woman who picked me up was extremely nice and professional. . More
Other Employees Tagged: Young men at arrival were very nice and helpful. . Car detailers did a great job. It was recall work so I didn’t notice a difference in that work. But it was returned to me with no noticeable differences so I would say the technician did a fine job too.
July 22, 2020
Sam and the team went above and beyond to accommodate my schedule. I was able to receive the scheduled service needed without having to interrupt my work day. And the fresh car wash was a great bonus! schedule. I was able to receive the scheduled service needed without having to interrupt my work day. And the fresh car wash was a great bonus! More
July 22, 2020
The service department worked with me to get my Sprinter in and out quickly. I really appreciated there work and the clean vehicle when done. Thank you! in and out quickly. I really appreciated there work and the clean vehicle when done. Thank you! More
Other Employees Tagged: Nolan Lopshire
July 10, 2020
I reached out to MB Temecula to inquire about a particularly difficult problem to solve with our 2012 MB ML 350. Service Manager Manny Henshaw engaged my inquiry stating he was confident that their particularly difficult problem to solve with our 2012 MB ML 350. Service Manager Manny Henshaw engaged my inquiry stating he was confident that their certified diagnostics service tech could get to the bottom of the issue. I decided to make the drive from San Diego to give them a shot. They were successful in diagnosing and repairing the issue where two separate SD based shops could not. Well done Manny and team! More
Other Employees Tagged: Manny Henshaw
July 09, 2020
Always friendly staff. Sharply dressed and knowledgeable. Despite being a busy place you never wait long for attention. Thanks for making me feel valuable as a customer. Despite being a busy place you never wait long for attention. Thanks for making me feel valuable as a customer. More
July 09, 2020
Great job by the service department on a couple of recent repairs on my ML350. My service tech is awesome and very knowledgeable every step of the way. repairs on my ML350. My service tech is awesome and very knowledgeable every step of the way. More
Other Employees Tagged: Manny Henshaw
July 04, 2020
Andre is a top notch, he's knowledgeable and friendly and knows how to close a deal... I'll be back for my next buy knows how to close a deal... I'll be back for my next buy More
Other Employees Tagged: Andre Serpoosh
June 30, 2020
Staff and service was awesome. They provided me with good information regarding my problem and solution. Truest a pleasure to do business with thank you !!!! information regarding my problem and solution. Truest a pleasure to do business with thank you !!!! More
Other Employees Tagged: Zach Westbrook, Megan Sanchez
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