Samuel Lafoca | Page 16

Service headlight replacement The reception representative and Sam Lafoca were both very helpful and accommodating. They listened to my concerns and I was very happy with their pro The reception representative and Sam Lafoca were both very helpful and accommodating. They listened to my concerns and I was very happy with their prompt attention. Also thankful to the service technicians who squeezed my service into their busy schedule. More

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Our Mercedes Benz Experience Our family's experience with Mercedes-Benz of Temecula was exceptional due to the outstanding work from 3 individuals. Lee Kenniston showed explained Our family's experience with Mercedes-Benz of Temecula was exceptional due to the outstanding work from 3 individuals. Lee Kenniston showed explained to us and showed us all the different models and the difference between them in order to optimize the vehicle our family needed. We drove 2 different vehicle and with the help of Lee, we ended up with the ML350. We traded in out Volkswagen Tiguan, so Edward Finley became involved in the transaction. He was able to walk through and fully explain the trade in and appraisal processes. Both were very friendly and very knowledgeable on the transaction process. Since the hour was late in the day, I returned the next day and for a 'class' of sorts from Sam Lafoca who did a great job of explaining the technicalities and controls of my ML350. Because my wife could not attend the class, Sam made a special trip out to our house to assist with pairing our mobile devices to the vehicle. Our experience with Mercedes Benz of Temecula was exceptional and I would not hesitate in recommending your dealership to my friends and associates. Thank you John and Debbie Marshall. More

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