Samantha Ortiz
Samantha Ortiz at Fette INFINITI

Samantha Ortiz

Service Advisor

Fette INFINITI

1137 U.S. Route 46 East
Clifton, NJ 07013

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4.7
29 Reviews
4.7

29 Reviews

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29 Reviews of Samantha Ortiz

June 17, 2025

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Employee Rating

Super nice to you while you’re shopping for a car, but the second the paperwork is signed they will give you the run-around for as long as possible so any issues fall outside of the 3 month warranty and y More

by Anon
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Juan Villegas, Deven Reynoso

April 13, 2025

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Employee Rating

Very professional and were knowledgeable of the vehicle and all paperwork and issues concerning the vehicle! More

by JOSEPH.R.GALLO
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

January 22, 2025

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Employee Rating

I wanted to share my recent experience with Fette Infinity, located at 1137 US-46, Clifton, NJ 07013, as it has been quite frustrating and concerning. I initially delivered my car for repairs, expec More

by alexmason26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Villegas, Daniel Fette , James McNally

January 08, 2025

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The customer service at this dealership is top notch all around. Salesperson and manager are great! More

by Pamela V
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Villegas, Derrick Alleyne, Anthony Gouvouniotis , James McNally

December 21, 2024

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Employee Rating

Came here first time with my new Q50 for a different tire swap and my advisor was kind enough to take my car when i had no appointment will be coming back for all my services here! Thank You More

by OwenErd
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2025

Fette INFINITI responded

Thank you

December 06, 2024

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Employee Rating

Incredible service from Sam and the entire team every time i visit. The service is the only reason I remain a customer More

by JNFBUSINESS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Villegas, Alexa Quirk , James McNally

Jan 04, 2025

Fette INFINITI responded

Thank you

September 07, 2024

Dealership Rating
Employee Rating

Fette has been good to us, especially Kenneth Matthews and Daniel Fette. They are knowledgeable and helpful. They go out of their way to accommodate your needs. More

by EYERKUSS
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel Fette , Kenneth Matthews

April 25, 2024

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Employee Rating

Quick and easy, in and out the door, everything was ready to go. Kind a friendly as soon as you walk in. More

by OSANCHEZ1987
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Villegas , Gabriel Sanchez

October 10, 2023

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Employee Rating

I had a great experience at Fette Infiniti for my service on my tire. Sam Ortiz is the top consultant without a doubt and always gives me the best service and makes sure only what needs to get done gets done More

by ltsgtrwdy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 01, 2023

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Employee Rating

I had an excellent lease experience for Start to finish! James , Juan and the gentleman in finance were amazing! More

by TONIA1964
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Villegas , James McNally, James Segreto

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