Samantha Edwards
Samantha Edwards at Arlington Heights Buick GMC

Samantha Edwards | Page 2

BDC Team Lead

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

Contact Me
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rated
99 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

19 yrs, 6 mos

Languages Spoken

English English

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rated

99 Reviews

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99 Reviews of Samantha Edwards

July 18, 2023

Dealership Rating
Employee Rating

Great location, Cesar was a great help showed us the car we came to see. He was able to answer all my questions and a very friendly person. Mark from finance was extremely efficient and helpful throughout t More

by djm30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez , Ben Shenk, Mark Lubrano

Jul 19, 2023

Arlington Heights Buick GMC responded

Arlington Heights Buick GMC would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Arlington Heights Buick GMC Team

May 05, 2023

Dealership Rating
Employee Rating

Inersting, knowable, and very helpfull. I injoyed talking to them and would recommend them by name to any one looking for a car. (Shell Barr and Mike O" Connell) More

by mikeg1776
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Shelley Barr

May 08, 2023

Arlington Heights Buick GMC responded

Arlington Heights Buick GMC would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Arlington Heights Buick GMC Team

April 16, 2023

Dealership Rating
Employee Rating

Arlington Heights had the best competitive price when researching online. I traveled from out of State (WI) to purchase the vehicle specifically from their dealership. I traveled during a Tornado Warnin More

by mscholerrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Audino, Joel E. Gallardo

Apr 17, 2023

Arlington Heights Buick GMC responded

Arlington Heights Buick GMC would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Arlington Heights Buick GMC Team

March 02, 2023

Dealership Rating
Employee Rating

We really enjoyed working with Cesar! With two littles at home, the majority of our communication was through email, which was not only appreciated but very quick and easy! Car buying alw More

by Kcovalt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Mar 02, 2023

Arlington Heights Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Cesar's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Buick GMC Team

January 28, 2023

Dealership Rating
Employee Rating

Easy out of state transaction. Polite and courteous to deal with over the phone. Efficient and quick with a fair sales price and trade in value. Helpful the whole way through. One More

by KL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Audino, Chris Lahey

Jan 30, 2023

Arlington Heights Buick GMC responded

Thanks for the wonderful review. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Buick GMC Team

January 11, 2023

Dealership Rating
Employee Rating

I have been going to this dealership for years for my vehicles. They have always been very accommodating and helpful. The entire staff is extremely friendly. More

by AJof5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec, Mike Baker, Mike O'Connell, Shelley Barr, Michael Audino, Chris Parisi , Tony Audino, Ben Shenk, Daniel Szwec, Amy, Gina, Jesus, Payton, Scottie (Service Writer), Vicky.

Jan 11, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

November 13, 2022

Dealership Rating
Employee Rating

Dan was extremely helpful with this order. The process lasted longer than I would have liked but I understand the nature of the current situation, the timing for delivery was longer than I wo More

by Rich Amodeo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Shelley Barr , Tony Audino, Daniel Szwec

Nov 14, 2022

Arlington Heights Buick GMC responded

Rich, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

November 05, 2022

Dealership Rating
Employee Rating

Very good price combined with a no pressure salesman resulted in a positive sales experience. The fact that there was no unadvertised dealer options or markups was also a pleasant surprise. More

by TDAILY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

July 19, 2022

Dealership Rating
Employee Rating

Very helpful with my car purchase. Answered all my questions and was patient while I made a decision. More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Audino, Chris Lahey

Jul 19, 2022

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

June 23, 2022

Dealership Rating
Employee Rating

I had some repairs needed. Everything was completely explained to me. Everyone I dealt with was great. More

by Apeter428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Chris Parisi , Brian Poteracki

Jun 23, 2022

Arlington Heights Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

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