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Samantha Baker

Overview Reviews (27) Inventory (159)

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Samantha Baker

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

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4.9

27 Reviews

Overview Reviews (27) Inventory (159)

Dealership Experience

1 yr, 2 mos

Industry Experience

3 yrs, 8 mos

Languages Spoken

English

4.9

27 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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27 Reviews of Samantha Baker

March 03, 2026

Dealership Rating

Employee Rating

I was in total panic about my disabled MDX, towed to Spitzer while they were experiencing power outages. Samantha was helpful from the beginning, keeping me updated and getting my car back to me in time Spitzer while they were experiencing power outages. Samantha was helpful from the beginning, keeping me updated and getting my car back to me in time for its body work. I will be returning for all my regular maintenance. More

by MarcAllynm

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Baker

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Mar 03, 2026 -

Spitzer Acura responded

We’re grateful you trusted us with your Acura MDX after it was towed during our power outage. We’re glad Samantha kept you informed and that your vehicle was ready for its body work on schedule. We look forward to helping with your routine maintenance.

March 02, 2026

Dealership Rating

Employee Rating

Great service department and sales staff. Clean waiting area and restroom. Overall good experience thanks Clean waiting area and restroom. Overall good experience thanks More

by ROBERTKURTH14

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson, Albert Malone, Jeanine Malone

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Mar 02, 2026 -

Spitzer Acura responded

We’re delighted our team provided great service and that you found the waiting area and restroom clean. Thank you for trusting us with your Acura MDX maintenance. We look forward to helping you again soon.

February 02, 2026

Dealership Rating

Employee Rating

Prompt and very informative She kept me updated on timing and explained everything in detail and explained everything in detail More

by angelrosemk

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Baker

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Feb 03, 2026 -

Spitzer Acura responded

Angel, thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Samantha met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

January 26, 2026

Dealership Rating

Employee Rating

Always a smooth experience. Transparent with information and accommodating We have bought two cars from Spitzer Acura and have routine maintenance done there for both of them be Transparent with information and accommodating We have bought two cars from Spitzer Acura and have routine maintenance done there for both of them because we trust the work will be done right More

by heydj_41

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Baker

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Jan 26, 2026 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

January 23, 2026

Dealership Rating

Employee Rating

Just very pleasant and easy to work with She helped to get me in that day to get my wipers replaced get me in that day to get my wipers replaced More

by Jen Bowman

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Baker

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Jan 23, 2026 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 18, 2026

Dealership Rating

Employee Rating

I have been a customer for many years . Never disappointed. Top notch service. On time every time. Never disappointed. Top notch service. On time every time. More

by elisabethshelton

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Baker

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Jan 19, 2026 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

January 16, 2026

Dealership Rating

Employee Rating

Treated well. Ridiculous price for wiper refills that are skipping on windshield. Car was left clean & neat Ridiculous price for wiper refills that are skipping on windshield. Car was left clean & neat More

by JLGILLIS5875

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Baker

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Jan 18, 2026 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

January 08, 2026

Dealership Rating

Employee Rating

Very professional team. Able to schedule service appointments quickly. Parts department responsive. Samantha provides timely updates. Able to schedule service appointments quickly. Parts department responsive. Samantha provides timely updates. More

by roc

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Baker

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Jan 08, 2026 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 26, 2025

Dealership Rating

Employee Rating

Excellent service and quick. I knew exact costs up front! It was a good experience. I knew exact costs up front! It was a good experience. More

by Mariannedlantz

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Baker

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Dec 26, 2025 -

Spitzer Acura responded

December 21, 2025

Dealership Rating

Employee Rating

Very professional, kept me in the loop on what was happening with my car. Done happening with my car. Done More

by TCHRLEL

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Baker

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Dec 22, 2025 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

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