Emergency Engine Replacement
Sam, Howard, & John were GREAT in assisting us with the engine replacement, answered questions and assured us our car would be well taken care of.
Sam, Howard, & John were GREAT in assisting us with the engine replacement, answered questions and assured us our car would be well taken care of.
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by CDMINOPOLI
Verified Customer
Verified Customer
Mar 25, 2020 -
Coastal Kia responded
Thank you for the five star service review for our team at Coastal Kia here in Wilmington, NC. It was thoughtful of you to mention Sam, Howard and John by name. Your five star review has been shared with them and our entire team. We are thrilled to hear we exceeded your expectations during your recent visit. Thank you for choosing Coastal Kia! We sincerely appreciate your business.
Oil Change
As usual, I come here for my maintenance. Same always take care of me. I had some things needing to be taken care of, but I chose not to do so at this
As usual, I come here for my maintenance. Same always take care of me. I had some things needing to be taken care of, but I chose not to do so at this time. They do not push you into doing anything you don't want to do, which I love.
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by Alicia D. Jones
Verified Customer
Verified Customer
Mar 24, 2020 -
Coastal Kia responded
Ms. Jones, thank you for the five star Coastal Kia service review! It was thoughtful of you to mention Sam Weisman by name. Your five star review has been shared with Sam our our entire service team. Sam is wonderful and we are lucky to have him. We adore the comment, "they do not push you into doing anything you don't want to do, which I love." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
relaxing,plenty of fresh snacks, water,coffee, plus hot
chocolate if you want,reading material, eternet service available while you wait,services is excellent ,great
chocolate if you want,reading material, eternet service available while you wait,services is excellent ,great
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by ROSEVAUGHT60
Verified Customer
Verified Customer
Mar 23, 2020 -
Coastal Kia responded
Thank you for the five star service review for our team at Coastal Kia! We are thrilled to hear we were able to exceed your expectations. It is also wonderful to hear you were able to enjoy our VIP Customer Lounge Experience. Thank you for choosing Coastal Kia. Please call us if you need anything. We are here to help.
Routine service
Went for routine service, oil change, filters, tire rotation had a coupon all that for $39.95. Bob Tomlin advised us about another filter that needed
Went for routine service, oil change, filters, tire rotation had a coupon all that for $39.95. Bob Tomlin advised us about another filter that needed changing. So glad to get that done! We will definately be back for any future service/work.
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by BWATKINS3351
Verified Customer
Verified Customer
Mar 16, 2020 -
Coastal Kia responded
Wonderful! Thank you for the five star Coastal Kia service review and gracious comments. It was thoughtful of you to mention Bob Tomlin by name. Your amazing review has been shared with Bob and our entire service team. It means the world to us to have you choose a local small business for your automotive needs. Our Coastal Kia team strives to deliver a five star truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need us.
I was greeted as soon as I came in. I came in early and
they tended to me earlier than the original appointment. I feel like they were thorough.
they tended to me earlier than the original appointment. I feel like they were thorough.
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by jeremybspencer
Verified Customer
Verified Customer
Mar 16, 2020 -
Coastal Kia responded
Thank you for the five star service review for Coastal Kia! It was thoughtful of you to go online and share your thoughts. It is wonderful to hear our service team exceeded your expectations and were able to get you in earlier than your appointment time dictated. We are home of the "truly exceptional experience." Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.
Amazing staff and exceptional mechanics
I can't say enough good about Coastal KIA and their service department. Sam Weisman is exceptional and outstanding in customer service. He makes you f
I can't say enough good about Coastal KIA and their service department. Sam Weisman is exceptional and outstanding in customer service. He makes you feel like you're the most important customer that he has. The mechanics are fast and highly skilled. Kelly, my courtesy shuttle driver, was delightful and a very safe driver. I wouldn't have my little KIA serviced anywhere else.
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by MSMAGGIE_1
Verified Customer
Verified Customer
Mar 03, 2020 -
Coastal Kia responded
Thank you for the amazing five star service review and kudos for Sam Weisman, Kelly Meadows and our team of technicians. Your gracious review has been shared with them along with our entire service team. We love the comment, "I wouldn't have my little Kia serviced anywhere else." We appreciate your trust and loyalty. Please call us if you need anything. Thanks again.
Three is a charm
This is the third Kia we have purchased from the dealership. We have been most satisfied with
all of our experiences, not only in the purchase of th
This is the third Kia we have purchased from the dealership. We have been most satisfied with
all of our experiences, not only in the purchase of them but in the follow up we have received from our salesperson and our Service Advisor, Sam.
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by mkdubas
Verified Customer
Verified Customer
Mar 02, 2020 -
Coastal Kia responded
Third Kia..... wow! "Three is a charm"... isn't it? Thank you SO MUCH for your loyalty, the five star service review and for your gracious comments. It was thoughtful of you to mention Sam Weisman in your comments. Your gracious review has been shared with our sales and service teams including Sam. We sincerely appreciate you being such an important part of our Coastal Kia family. Thanks again and please call us if you need anything.
Very helpful and kind. Bob went above and beyond to make
me feel like I was getting the best help ever. Thank you for everything.....
me feel like I was getting the best help ever. Thank you for everything.....
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by DARLENE Nance
Verified Customer
Verified Customer
Feb 24, 2020 -
Coastal Kia responded
Thank you Darlene for the five star service review! Your amazing feedback has been shared with Bob Tomlin and our entire service team at Coastal Kia! We love the comment, "Bob went above and beyond to make me feel like I was getting the best help ever..."
We sincerely appreciate your business at Coastal Kia and hope to see you again soon. Thanks again!
Example of what customer service should be!
The team at Coastal KIA is so supportive and the communication skills from the day Pat introduced me to the KIA brand to Sam in service has been amazi
The team at Coastal KIA is so supportive and the communication skills from the day Pat introduced me to the KIA brand to Sam in service has been amazing!!
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by russ20
Verified Customer
Verified Customer
Feb 18, 2020 -
Coastal Kia responded
Fantastic! Thank you for the five star review and gracious comments. We are thrilled to hear Pat and Sam have exceeded your expectations and made you a loyal Kia client! It was thoughtful of you to go online and share your thoughts. We love the comment, "the team at Coastal Kia is so supportive." We love providing a truly exceptional experience to every client during every visit. Thanks again for the review and loyalty. Please call us if you need anything. We are here to help.
Great Service
The staff at Coastal Kia is always polite, responsive to concerns. They are always on time or even early when taking my car in for the service appt.
The staff at Coastal Kia is always polite, responsive to concerns. They are always on time or even early when taking my car in for the service appt.
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by Jane
Verified Customer
Verified Customer
Other Employees Tagged:
Howard Ramsey
Feb 14, 2020 -
Coastal Kia responded
Wonderful Jane! Thank you so much! We sincerely appreciate the five star service review and praises for our team. It was thoughtful of you to go online and share your thoughts. We love the comment, "...Coastal Kia is always polite, responsive to concerns." Thank you for choosing Coastal Kia for your automotive needs. Please call us if you need anything. We are here to help.