
182 Reviews
Write a Review182 Reviews of Sam Mercado
March 29, 2025
This is my 3rd Lexus I have bought from this gentleman. He is no longer my salesman but he is now ‘family’. He is courteous, knowledgeable and genuine. From the beginning he has been someone who I felt lik He is no longer my salesman but he is now ‘family’. He is courteous, knowledgeable and genuine. From the beginning he has been someone who I felt like I have known a long time. Each car he has delivered a step up from the last. He knows what I like. He has always treated me like I am special. He always has a sign greeting me at the door. He always acknowledges me for my military service. Any time someone compliments me for my car, I recommend him. You truly have someone special there. I hope you never lose him for he is really an asset to your company. Because of him I will always buy Lexus. Besides you guys really take care of your vehicles and I love that. Thank you Lalo. You are the best! More
Other Employees Tagged: Lalo Bellamy, Danny Chupek
February 14, 2025
Ms. Deanna is GREAT!!! I want her to continue to be my service representative for life! service representative for life! More
Other Employees Tagged: Melvin Alston, Deanna Parnell
February 12, 2025
Service at Jim Hudson Lexus is always fast, courteous and done correctly the first time. done correctly the first time. More
Other Employees Tagged: Melvin Alston, Danny Chupek
January 31, 2025
The staff as a whole in tje servive department always conduct them selves in a professional and caring manner Sam and Vince i give a shot out to..They went above and beyond to insure.that i was satisifi conduct them selves in a professional and caring manner Sam and Vince i give a shot out to..They went above and beyond to insure.that i was satisified with my service. More
Other Employees Tagged: Vince Ciuffo , Vince
January 30, 2025
Was very satisfied with the service I received. The service representative was professional from beginning to end. The service representative was professional from beginning to end. More
Other Employees Tagged: Danil Weih
January 22, 2025
Always the best customer service! Hands down my go to dealership! They always take care of our family! Hands down my go to dealership! They always take care of our family! More
Other Employees Tagged: Tony Locklear
January 10, 2025
The Service and Service Advisors are top-notch! !! They care about each and every customer and want to make sure each person feels special. !! They care about each and every customer and want to make sure each person feels special. More
Other Employees Tagged: Melvin Alston
January 08, 2025
Very friendly and professional. Lexus has the best customer service by far. Great waiting area. Lexus has the best customer service by far. Great waiting area. More
Other Employees Tagged: Barry Frick, Tony Locklear, Shaun Crosier, Danny Chupek, Erik Due, Danil Weih, Jared Goodman, Deanna Parnell
December 17, 2024
We have been a customer with this dealership for about 14 years. The reason we are a loyal customer is because of the personalized, impeccable service both in terms of sales and service department. years. The reason we are a loyal customer is because of the personalized, impeccable service both in terms of sales and service department. More
Other Employees Tagged: Erik Due, Tanner Carnes